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Southern States Subaru

Raleigh, NC

Overview
Employees
Reviews
Vehicles
4.4
124 Reviews
Come visit us at Southern States Subaru your local Raleigh Subaru dealer. Our staff is ready to help you purchase or lease your next vehicle. When you visit our car dealership in the Raleigh area expect the superior customer service that you deserve. With years of experience and training the Southern States team will get you into the Subaru vehicle that is right for you. Southern States Automotive has been in business since 1986. The Southern States team is committed to excellence and making your car-buying experiences a positive one!
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2511 Wake Forest Rd

Raleigh, NC

27609

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Showing 124 reviews

December 11, 2025

Joey was easy to deal with. Seemed surprised when I told him the manager said I had to come there for service to validate my warranty, unless I purchased the extended warranty. More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2025 -

Southern States Subaru responded

Wayne, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 09, 2025

Jesalyn was awesome! She was very knowledgeable and helpful. I would definitely go to her again and would recommend her! More

by Abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Dec 09, 2025 -

Southern States Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2025

We had a very good experience with the dealership. Things my second car with Southern States and everyone was great. More

by annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2025 -

Southern States Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 09, 2025

We had a great experience at Southern States Subaru! Jesalyn was very helpful and made the car-buying process super painless & straightforward. More

by annamckenzie02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2025 -

Southern States Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Southern States Subaru are glad to have you as a customer.

December 09, 2025

Wonderful experience with Jesalyn! She was excellent! Very professional, knowledgeable and personable. She really helped me to understand all the new tech on SUV and did a great job in More

by Sher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance gentleman was great as well making cost an easy buying process.
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Dec 10, 2025 -

Southern States Subaru responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Southern States Subaru!

November 22, 2025

Appreciate the friendliness and professionalism. I felt valued as a customer and was grateful for the extra help showing me about my new vehicle. More

by RATHERMUDDLED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Brockhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Southern States Subaru responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Southern States Subaru!

November 15, 2025

Our experience with Southern Stated Hyundai was quite good. Unlike many dealerships they didn’t try to upsell us on expensive add ons. Our salesman Terry Mc Lean was a perfect gentleman. It was a wonderf More

by dhiller806@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry McLean
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Nov 15, 2025 -

Southern States Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southern States Subaru!

November 11, 2025

Day after I left the lot all my road assistance doesnt work..not cool bro More

by JJTHENETWORK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Southern States Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 03, 2025

This is my second experience with Southern States. I find them to be very Professional and I am very happy with my new Subaru.I loved my 1st Outback for 14 years! More

by MJAQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Southern States Subaru responded

Thanks for your feedback on your recent visit to Southern States Subaru. It's great to hear that we were able to assist you and that you had such a positive experience.

November 03, 2025

Great experience. Joe was a pleasure to deal with and even moved multiple vehicles beside each other to allow me to narrow down the color. Very honest and professional More

by wgreardon07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Southern States Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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