Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,640 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
It's always a pleasure working with the service department. They're always ready for my car when we pull in and if they're running behind, they make us aware of any delays. Great service! department. They're always ready for my car when we pull in and if they're running behind, they make us aware of any delays. Great service! More
My service was originally scheduled for a 4-Hour service, but it ended up taking closer to 36 hours. I honestly wouldn't even have mind at the extended length of time it took but the service that I received but it ended up taking closer to 36 hours. I honestly wouldn't even have mind at the extended length of time it took but the service that I received at the front desk was horrible. And honestly insulting. And that overall is what made my service horrible. More
The service was performed as scheduled. Everyone was so friendly. I enjoyed the experience. The new facility is beautiful. Thanks 😊 Everyone was so friendly. I enjoyed the experience. The new facility is beautiful. Thanks 😊 More
,Melissa was great. Attentive, polite, friendly - everything you would want from a person in her position. Excellent service! I'm coming back. Attentive, polite, friendly - everything you would want from a person in her position. Excellent service! I'm coming back. More
Efficient friendly thorough and my car looked new after the visit $750 for the hitch for bike rack seems excessive But the care of car was great the visit $750 for the hitch for bike rack seems excessive But the care of car was great More
I enjoyed watching the service being performed on my vehicle. Additionally, the amenities that was available to us while were waiting for our vehicle were greatly appreciated! Car wash was a pleasant s vehicle. Additionally, the amenities that was available to us while were waiting for our vehicle were greatly appreciated! Car wash was a pleasant surprise as well! Overall, I couldn’t be more pleased with the service provided. More
The service was good and friendly, we purchased a 2022 vw tiguan, and brought it in because of issues with delayed response when taking off in traffic. I explained the situation to the manager and he was ful tiguan, and brought it in because of issues with delayed response when taking off in traffic. I explained the situation to the manager and he was fully aware of the on going problem with vw. He assured me that the problem could be fixed by some computer reprogramming. When I pick the car up I was told the technician test drove and was fine now. I'm an experienced mechanic and have been for 50 years plus. There are serious safety issues due to this problem and was told after speaking to the manager in service that I had to live with it. That it was an issue VW was working on and aware of but had no solution as of now. In the meantime I have to drive this vehicle and take risks every time I drive it. I'm very dissatisfied with this car and have expressed it to many and will continue to do so because of the seriousness and could prevent others in making the same mistake. The employees agreed the problem was know and not much else could be done. At least they were honest. . . More
I could not have had a better experience. Everyone was friendly, answered all my questions and I liked that I was able to test drive several different models before deciding to buy the Outbac Everyone was friendly, answered all my questions and I liked that I was able to test drive several different models before deciding to buy the Outback. Mel was very professional and this was the best car buying experience I have ever had. More