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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,640 Reviews

5,640 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 24, 2024

It's always a pleasure working with the service department. They're always ready for my car when we pull in and if they're running behind, they make us aware of any delays. Great service! More

by NICOLE.FENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2024

Sam is warm and thoughtful in his presentation and in his answers to my various questions More

by BCRAWFBC
Service Time
Recommend Dealer
Yes
Employees Worked With
Not sure when I've dealt with these individuals
May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 24, 2024

My service was originally scheduled for a 4-Hour service, but it ended up taking closer to 36 hours. I honestly wouldn't even have mind at the extended length of time it took but the service that I received More

by WALLACEP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man working the transport. He was AMAZING. 10 stars!
May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"WALLACEP2" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 24, 2024

The service was performed as scheduled. Everyone was so friendly. I enjoyed the experience. The new facility is beautiful. Thanks 😊 More

by johnsucoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 24, 2024

,Melissa was great. Attentive, polite, friendly - everything you would want from a person in her position. Excellent service! I'm coming back. More

by natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 24, 2024

Efficient friendly thorough and my car looked new after the visit $750 for the hitch for bike rack seems excessive But the care of car was great More

by robertcarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 24, 2024

I enjoyed watching the service being performed on my vehicle. Additionally, the amenities that was available to us while were waiting for our vehicle were greatly appreciated! Car wash was a pleasant s More

by Maybearry7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The service was good and friendly, we purchased a 2022 vw tiguan, and brought it in because of issues with delayed response when taking off in traffic. I explained the situation to the manager and he was ful More

by claybeau54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"Claybeau54" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 23, 2024

I could not have had a better experience. Everyone was friendly, answered all my questions and I liked that I was able to test drive several different models before deciding to buy the Outbac More

by demotscl
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 23, 2024

Very thoughtful and very helpful they go above and beyond and they answer your text quickly More

by AZARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
May 24, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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