Danielle Starkey
Hyundai Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
Dealership Experience
4 yrs, 4 mos
Industry Experience
8 yrs, 10 mos
Languages Spoken
English
151 Reviews
Write a Review151 Reviews of Danielle Starkey
April 27, 2024
Awesome folks truly amazing to work with. Lots of amenities to enjoy why you wait, like coffee Lots of amenities to enjoy why you wait, like coffee More
April 27, 2024
The service was excellent. Everyone was very kind and helpful! Explained everything i a way I understood Everyone was very kind and helpful! Explained everything i a way I understood More
Other Employees Tagged: Bill Ferguson, Mike Adams (Hyundai)
April 26, 2024
The service techs are very patient and kind. I rarely mind waiting there while my car is being serviced. I rarely mind waiting there while my car is being serviced. More
Other Employees Tagged: Mike Adams (Hyundai)
April 26, 2024
Everyone was very helpful, considerate, thanks for having such good workers!!! We tell everyone about your great service. such good workers!!! We tell everyone about your great service. More
Other Employees Tagged: Mark Baker, Mike White, Mike Adams (Hyundai), Mike Adams (Subaru), Maria Durham, Melissa Sigmon, Alyse Allen, Troy Brickner
April 26, 2024
Southern team offers some good new car options with service departments to keep the vehicle running well…some new sales pressure is unnecessary for many buyers …some gimmicky add on buyer options…evalu service departments to keep the vehicle running well…some new sales pressure is unnecessary for many buyers …some gimmicky add on buyer options…evaluate carefully More
Other Employees Tagged: Mike Adams (Hyundai), Eric West
April 25, 2024
This dealership is always most kind and professional to work with. Truly has the heart for people. work with. Truly has the heart for people. More
Other Employees Tagged: Mike Adams (Hyundai)
April 25, 2024
Very good workmanship and customer service. For in and out worth no troubles. Stayed on top on my vehicle, letting me know of a recall. Good people to deal with. For in and out worth no troubles. Stayed on top on my vehicle, letting me know of a recall. Good people to deal with. More
April 24, 2024
Was at this dealership on 4/17/24 for a 9:30am APPOINTMENT which was made a week or so prior. Upon arrival 30 minutes early, I was like 6 or so cars backed up in the service line outside and knew APPOINTMENT which was made a week or so prior. Upon arrival 30 minutes early, I was like 6 or so cars backed up in the service line outside and knew I was in trouble but went inside to see. Was told some xxxxxxxx story that two technicians were caught up in an Interstate 81 north traffic jam. This road work on I-81 has been going on for well over a year so people traveling it should plan accordingly and take another route to get to work. This caused several people to wait for 2+ hours for simple oil changes because I asked some waiting what they were here for. Two of us were given loaner vehicles which took 30 minutes to arrange and then told I would be called when it was ready. I was also told the vehicle needed to be filled back to half a tank yet the form they gave me showed it was FULL and the mileage was 200+ miles off what it truly was. The service person was polite and respectful but I thought I would be here an hour maybe for an oil change with an appointment but it turned into 3.5 hours when I returned shortly after 1pm. This process tied me up virtually my whole day. This is the second time I’ve run into time issues with Southern Team, the other was for a state inspection with an appointment that took several weeks past the due date to get worked in. If this dealership is going to offer FREE state inspections and oil changes as part of the deal for buying here, then they need to have enough staff on hand to accommodate and NOT make people drive around for several weeks with an expired inspection. When this 2022 Hyundai Palisade of ours is SOLD or TRADED we are done with this dealership unless they get their xxxx together. More
Other Employees Tagged: Mike White
April 24, 2024
Everyone is very helpful and very knowledgeable. The dealership is always nice and clean. I highly recommend speaking with Danielle Starkey for all your service needs. The dealership is always nice and clean. I highly recommend speaking with Danielle Starkey for all your service needs. More