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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,384 Reviews

5,384 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 06, 2024

My inspection ran out and I did not have an appointment. Harold Woody took care of me as always. Best service manager! More

by BENJAMINALI1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody
Mar 06, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2024

The folks were professional and courteous. The dealership looked professional and clean. My WRX was taken care of. More

by HEAVYMETALCOFFEE
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
Mar 06, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2024

Always a pleasant experience I have always felt that I received good service and that your service personnel were very helpful and friendly. More

by VHUBBARD730
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
March 06, 2024

Its my engine. And i have been bac and forth so many times to try to fix the problem and give me the run around. Every time More

by NICOLESTAPLES1122
Recommend Dealer
No
Mar 06, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Nicole. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 06, 2024

Efficient and personable. All aspects of service met my expectations. Effective communication! Will refer First Team to others More

by A.PRATHER2380
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sigmon
Mar 06, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 06, 2024

Always great working with the dealership, Melissa did an excellent job at my last service! More

by JOHN.COLEMANPHR
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sigmon
March 06, 2024

Very quickly took care of my vehicle service. Explained everything in detail and to my satisfaction as well as answered a few questions. More

by gr8greyz
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sigmon
March 05, 2024

Had a couple questions answered about my new car. Everyone was very helpful and friendly. More

by wcc817
Recommend Dealer
Yes
March 05, 2024

It was great They were very helpful and the customer service was outstanding. I would recommend them to a friend More

by EBRY13
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Durham
March 05, 2024

Overall, I'm pleased with the dealership so far. The only thing is low balling me on my trades. In the end, I was able to come close to getting what I wanted for them. Next time, I won't be budging More

by bramzx5
Recommend Dealer
Yes
Employees Worked With
Horatio
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