Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Great service and experience Prompt service and friendly That's all I want to say . That's all I want to say . More

Friendly, prompt, good work, good to deal with. Maintenance performed as needed, as promised and on time. Maintenance performed as needed, as promised and on time. More

My headlight was replaced the previous week, but was horribly misaligned. Dan got me back in quickly, and I was very pleased with the turnaround time. Dan was awesome. horribly misaligned. Dan got me back in quickly, and I was very pleased with the turnaround time. Dan was awesome. More

The gentleman I worked with asked me all the right questions to get the information he needed to fix my problem. Kept checking with me while they worked on my car and kept me informed what they were d questions to get the information he needed to fix my problem. Kept checking with me while they worked on my car and kept me informed what they were doing. More

Excellent service by everyone The company has excellent service and treat people with respect and courtesy. service and treat people with respect and courtesy. More

I took my 2019 Subaru Outback in based on a class action lawsuit on it draining batteries. While they were quick to get it in and look at it I was told it needed a battery and $1800 worth of other items. My lawsuit on it draining batteries. While they were quick to get it in and look at it I was told it needed a battery and $1800 worth of other items. My battery is 8 months old. He said that Subaru would take care of 80% of the cost of the battery replacement and my part would be over $100. He said it would be a larger battery and would need a new larger battery tray and the cost would be over $400! Mark explained that the part that needed to be replaced was on national back order with unknown timeframe when it would be in. He said they could pull the fuse to the defective part so it wouldn't continue to drain the battery. Explained it could impact Starlink feature. When I asked what features would be impacted by loss of Starlink (e.g. Navigation, Hands free calling, etc) he didn't know? Seems a service writer/mgr should know that. He advised the tech that my car would need to be jumped so he could pull it around. When I asked the tech if he had to jump it when he pulled it around for me, he said, 'No, started right up'. I left the dealership and drove straight to O'Reilly's and had the battery tested. It checked out fine. I have been driving it for a week now (including a long weekend trip to NC) and the battery fires up every time. I have no patience for dealerships that try to convince customers that their vehicles need a lot of expensive repairs while they have their vehicles secured. Needless to say, my first Subaru purchase has not been a favorable experience. I will say that Mark always returned my calls b More

Very professional, they washed the car also and performed a total inspection of the whole car. Very fast turn around from time we got there till we left. a total inspection of the whole car. Very fast turn around from time we got there till we left. More

Extremely professional, they knew what they were doing and went far above par Slam dunk and went far above par Slam dunk More

Helpful, courteous, and patient. Willing to take the time to explain each step. I will be returning for all my service needs. Willing to take the time to explain each step. I will be returning for all my service needs. More

I have always been shown respect and courtesy. Great service. Consistently work to meet my needs. Great service. Consistently work to meet my needs. More