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Troy Brickner

Overview Reviews (392) Inventory (580)

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Troy Brickner

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

392 Reviews

Overview Reviews (392) Inventory (580)

4.8

392 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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392 Reviews of Troy Brickner

July 22, 2026

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Employee Rating

Chris. .used car lot was very nice. We got 2023 Pacifica. I like free oil changes and inspection as part of the deal. .used car lot was very nice. We got 2023 Pacifica. I like free oil changes and inspection as part of the deal. More

by SFERGUSON925

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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Jul 23, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 17, 2026

Dealership Rating

Employee Rating

Troy is always very helpful and personable. All personnel are courteous. I always receive great service. All personnel are courteous. I always receive great service. More

by lauradean333

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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Jul 23, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 17, 2026

Dealership Rating

Employee Rating

We told Troy what we were looking for and he found exactly we wanted could not be happier with my purchase! exactly we wanted could not be happier with my purchase! More

by CAMMIDALLAS321

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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Jul 23, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

July 16, 2026

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Troy was very friendly and helpful. I will recommend Southern Team to all I know. I will recommend Southern Team to all I know. More

by SAMPSONDBKR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 23, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 14, 2026

Dealership Rating

Employee Rating

Mr. Troy went beyond his call of duty to make sure Everything was properly repaired and kept Me updated periodically Everything was properly repaired and kept Me updated periodically More

by MARSHTERESA63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 14, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

July 13, 2026

Dealership Rating

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It took quite a while to get the part for my car in, but once it arrived, Troy was very helpful. once it arrived, Troy was very helpful. More

by ALPOWELL0

Verified Customer

Service Price Transparency

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Service Time

Service Communication

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Jul 13, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

July 08, 2026

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Employee Rating

Service was fast, service personnel were polite and patient , waiting room was comfortable, and car was clean when returned. All around a nice experience. It would only be better if routine maintenanc patient , waiting room was comfortable, and car was clean when returned. All around a nice experience. It would only be better if routine maintenance was not needed. More

by FLMHULL

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker

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Jul 08, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 03, 2026

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Employee Rating

Fast and pain less Troy took very good care of me and what my vehicle needed. It was fast and painless. what my vehicle needed. It was fast and painless. More

by JARRETT98

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Brickner

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Jul 03, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 01, 2026

Dealership Rating

Employee Rating

Subaru and Nissan Service departs are always helpful knowledgeable and friendly. We always buy and service our vehicles at Southern Team. knowledgeable and friendly. We always buy and service our vehicles at Southern Team. More

by bnlutjen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, John Mason, Megan Gartmann, Jennifer Tucker

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Jul 03, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 01, 2026

Dealership Rating

Employee Rating

The service was great the only thing was poor was ur AI phone service makes me not to call for that reason... phone service makes me not to call for that reason... More

by ejmiles2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Sigmon- SUBARU, Jennifer Tucker

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Jul 03, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

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