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Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen

Troy Brickner

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
406 Reviews
4.8

406 Reviews

Write a Review

406 Reviews of Troy Brickner

October 20, 2026

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Employee Rating

Friendly, efficient staff. Explained maintenance issues very professionally. Clean waiting area. Very pleased. Thank you! More

by FRANKLAUS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Alyse Allen

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Oct 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 07, 2026

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Employee Rating

Fast clean easy service and helpful sales team, highly recommend for any vehicle needs, Thomas is awesome More

by THOMASHUSKEY047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan

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Oct 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 06, 2026

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Employee Rating

Was never notified that the dealership had moved and they were still doing service at the old building, otherwise very pleased. More

by WALWIL1019
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Oct 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your review and apologize for any confusion about our move. We're glad you were satisfied with the service and look forward to serving you again with our commitment to quality and reliability.

September 24, 2026

Dealership Rating
Employee Rating

Our service provider was fantastic. The facility is always clean and has plenty of waiting room choices, like a quite room for working and different chairs and seats. More

by TRACEYKAPLAN72
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We're delighted to know you had a fantastic experience with our service provider and appreciated our clean facility. Your satisfaction is our priority, and we hope to see you again!

September 24, 2026

Dealership Rating
Employee Rating

Troy is always professional, courteous, and pleasant to work with. The work began on time, and he kept me informed by providing regular updates throughout the process. I appreciated his communication and r More

by RAIDER4LYF
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Sep 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We're delighted to know that Troy's courteous service and timely updates made a positive impact on your visit. Thank you for highlighting our commitment to reliability and expertise. We hope to see you again soon!

September 23, 2026

Dealership Rating
Employee Rating

Visit was smooth. Found the exact problem & got my car back to me fast. Great experience More

by GOONIE04
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Sep 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 21, 2026

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Employee Rating

I arrived for oil change appointment spoke with VW service guy he was very friendly efficient and took my car in within 5 minutes. They also washed it too. Highly recommend Southern Team VW. 5***** to More

by juliegorze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 18, 2026

Dealership Rating
Employee Rating

Always great dealing with you guys Service is very good, all work done in a timely manner. More

by gilbertms74
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Sep 22, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 16, 2026

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Employee Rating

Southern Team gave excellent service for my Hyundai. They did all the scheduled maintenance and fixed a tricky problem with my window control. More

by walter.neilsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU, Alyse Allen

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Sep 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 31, 2026

Dealership Rating
Employee Rating

Yaw always do a wonderful job on my car I love southern team auto service More

by Lechelle wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Megan Gartmann, Jennifer Tucker

Print
Sep 01, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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