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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,379 Reviews
Call Service Center (540) 362-4800

5,379 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 04, 2024

The dealership is clean and comfortable. Wifi, water, coffee, and other drinks are available. The staff is very good at giving you estimated times and cost for service. I would buy my next N More

by LIPESB101
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Durham
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March 04, 2024

It was good ? ? It was a good experience Thank you for transporting me to my home. More

by Eldermason32
Recommend Dealer
Yes
Employees Worked With
Maria Durham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Durham
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March 04, 2024

Had a 10:00 appointment. Didn't pull car in until 12:00. Unacceptable Shouldn't take 2 and a half hours for an oil change. Will not come back. More

by timwing10
Recommend Dealer
No
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March 04, 2024

Unfortunately after servicing my car the technician failed to completely install all four wheels leaving all of the lug nuts loose and falling off as I pulled away. Lucky I stopped when it didn't feel More

by ZABINSKY123
Recommend Dealer
No
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March 04, 2024

They where quick and effecient The place was clean and neat coffee and water and tv ??. Quick oil change More

by PANDBWILLIAMS1
Recommend Dealer
Yes
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March 04, 2024

She was very rude They didn't address the issue my car was having They let me leave with mold in my car More

by KUMAREVELYN20
Recommend Dealer
No
Employees Worked With
Melissa
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March 04, 2024

He was nice and friendly. Informative. He helped me and told me what my car needed. More

by ALICIA.ANDERSON84
Recommend Dealer
Yes
Employees Worked With
Mike white
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March 04, 2024

I was VERY skeptical after dealing with Subaru service dept. I have used this service department 3 times so far. Everybody there is friendly and helpful. Troy is the best. He listens and explains things i More

by STCLAIRK
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Brickner
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Mar 04, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 04, 2024

I was annoyed that I couldn't get an appointment to get my car in. Mike was able to fit me in and did a great job. More

by krislosterberg
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 04, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 04, 2024

A great service experience at Southern TEAM Hyundai. The service was completed on time as promised. More

by kevinsolander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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