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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,572 Reviews

5,572 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 03, 2023

Took 2+ hours for an oil change & tire rotation. Then they changed out a brand new activated carbon cabin filter (saying its was dirty because it was gray) and put in a non-carbon cabin filter. The More

by kenandpatjunk
Recommend Dealer
No
Employees Worked With
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 03, 2023

We really appreciate their ability to help us out by fitting his vehicle in after we dropped it off while he was away. It solved a huge problem for us & corrected a recall that a major problem for him ( More

by CHIMELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 03, 2023

People were friendly and the waiting area was clean and accommodating. In future visits, I will ask what the cost will be so there are no surprises when checking out. More

by ABOWER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
May 03, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 03, 2023

The folks at Southern Team are incredible! !! Very smooth process and extremely friendly associates. I would highly recommend them if you are in the market for vehicle. Great experience from s More

by mpollard1797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane , Duane Yuhas
May 03, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 02, 2023

I am always happy with the service at Southern Team Subaru. I'm glad I bought my car there. More

by RABBIT24018
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

May 02, 2023

Everyone is friendly and professional. They can answer all your questions. The gentleman driving the shuttle the day we were there is awesome! Very thankful to have the shuttle service. More

by TIFFANYLEANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody, Charles Poindexter
May 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 01, 2023

Great Service! State Inspection and oil change were handled along with professional service and since I bought the car there, there was no charge! Wonderful bonuses More

by LOTRLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2023

Friendly, courteous did their best to far fix my problem with my 2005 Subaru. So far it seems to be doing ok. More

by BAPOWELL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

May 01, 2023

I had a great enthusiastic salesman named Louis. He was very knowledgeable about both the Hyundai and the Rogue we were looking at. We were interested in both, but I decided I liked the smooth ride More

by Bpinson1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who actually helped us but everyone was pleasant and efficient.
May 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 01, 2023

They are always great, professional, and thorough. They are incredibly polite and fast at getting the work done. More

by JNSTEPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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