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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,415 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,416 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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September 20, 2022
Staff is very knowledgeable and super courteous. My radio had developed a mind of its own and the whole system had to be replaced. As soon as the new radio arrived I was contacted to make an appoi My radio had developed a mind of its own and the whole system had to be replaced. As soon as the new radio arrived I was contacted to make an appointment to have it installed. Was able to get the appt in a timely manner and the work was performed in an expeditious manner. We moved here a year ago and I feel like I’ve found a new home for any work I might need performed in the future on my Subie. I am very confident in this dealership! More
by ANNETTELWILLIAMS
Verified CustomerEmployees Worked With
Alyssa
September 20, 2022
Came in for service and all the Nissan service department employees are the best. They are so helpful and Maria and Mike went above and beyond to help me! employees are the best. They are so helpful and Maria and Mike went above and beyond to help me! More
by BUBBASMTN
Employees Worked With
September 19, 2022
I was very pleased with my recent service experience at Southern Team. Mark Baker was very courteous and helpful and the service was performed expediently including washing the car. This is my first Suba Southern Team. Mark Baker was very courteous and helpful and the service was performed expediently including washing the car. This is my first Subaru and the vehicle is only part of the experience. The service is just as important and thus far I am very happy with the vehicle and pleased with the service. More
by jerrynjida
Employees Worked With
September 18, 2022
Busy. So sometimes 2 weeks out trying to get an appointment. Otherwise service and employees are great. So sometimes 2 weeks out trying to get an appointment. Otherwise service and employees are great. More
by KIDJRB
Employees Worked With
September 17, 2022
in and out, very courteous, went well. the whole team is caring about the experience. best dealer i have ever had. would strongly recommend to everyone i know. too bad the big three have y the whole team is caring about the experience. best dealer i have ever had. would strongly recommend to everyone i know. too bad the big three have yet to learn the Subaru way. Ya'll should give classes to any business wanting to improve itself. More
by JERRY.WEHNER
Employees Worked With
Steve Waskey
September 16, 2022
Fantastic service. Mike goes above and beyond to fix your car right!!! Certainly the best! Mike goes above and beyond to fix your car right!!! Certainly the best! More
by STITCHINGLINK
Employees Worked With
September 16, 2022
My Work was very routine, my question is why do you schedule every 20 minutes? I was there for 90 minutes, not a big problem for me because I am retired. But it tells me you guys are either too cheap schedule every 20 minutes? I was there for 90 minutes, not a big problem for me because I am retired. But it tells me you guys are either too cheap to have adequate staff or you are short-staffed and can't find qualified people. Either way, this brings the quality of service into question because there has to exist an environment where customers are waiting and naturally your employees are trying to go faster. More
by BOBMROAVA
Employees Worked With
Don't see the guy who helped me.
