Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,460 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Excellent and friendly service. Danielle took time to speak with me about what things were needed beyond the service I had initially asked for, and conferred with me about what my Danielle took time to speak with me about what things were needed beyond the service I had initially asked for, and conferred with me about what my options were, and what I wanted to do. Very pleased once again. More
Communication was terrible. .only time got updated was if I called. Take car to a VWdealer to have repaired by certified VW technicians and was not repaired…picked car up 2weeks .only time got updated was if I called. Take car to a VWdealer to have repaired by certified VW technicians and was not repaired…picked car up 2weeks later with car running because the ABS module was unplugged. Was told multiple stories on repair when all reality my car hadn’t even been looked at. None of the other electrical component issues were addressed(radio, horn, electrical switches, etc). I paid and picked up car to take to another repair shop to have work completed. Just thought taking car to dealer would have received better service and car repaired correctly first time. More
I always feel well cared for. As a single female that is rare when talking about automobile sales and service. It's the little things that create a premier service experience- and As a single female that is rare when talking about automobile sales and service. It's the little things that create a premier service experience- and Southern Team does the little things- not sometimes, always. More
Always reliable. Informative. Friendly. Excellent service. Explains everything in detail before doing any work. No complaints ever. Informative. Friendly. Excellent service. Explains everything in detail before doing any work. No complaints ever. More
I took my 2019 Subaru Outback for my 30,000 mile service and received excellent service from the entire Service Team. The service center is equipped with coffee, snacks, wi-fi and free car wash after car is and received excellent service from the entire Service Team. The service center is equipped with coffee, snacks, wi-fi and free car wash after car is serviced. I would like to mention Alese who went above and beyond ensuring I had all applicable coupons for my services. She kept met me updated on everything I needed during the visit and scheduled me for my state inspection in October. Thank you, Alese at First Team Subaru! She is not on the list of employees for me to recognize in the Service Department More