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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,761 Reviews

5,761 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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July 12, 2022

Great value for excellent service and service that was extensive covering all relevant issues. The service was completed in the time promised! More

by JGARFIELDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only worked with Mark so I did not rate the others listed above
Jul 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 08, 2022

Great service horrible about answering phones and calling people back all departments on the answering and calling back More

by beachdude01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 07, 2022

Quick & accurate Service Advisor. Service completed in a timely manner. Clean service area. Pleasant Atmosphere. Mike White is very professional. More

by FUTSCHER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2022

Always pleased w/the VW service dept. and their excellent service advisor, Mr. Woody. Needed new windshield wiper blades and the price for OEM VW blades w/install was very fair and reason More

by BILLKERENYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 06, 2022

Very professional service advisors. Customer focused service dept. Scheduling is easy and reasonably prompt. Pricing is reasonable. More

by terrylmcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 06, 2022

The scheduled work was completed in a timely fashion. Seating/wait area is good. Still need to have coffee machine located there. More

by jwfitzwater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 06, 2022

Good to work with Mike White, very helpful and knowledgeable. He's an assent to your team. Sometimes I don't like the news he gives me but he is always willing to listen to my side. Thanks More

by ROBTEESIT
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 04, 2022

Employees are almost always pleasant, which really helps the visit and service experience. I value that the, although crowded and not covid safe, waiting area has coffee and a TV( looks like somebody ate a More

by gloriaelliott24018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Newer employee at service desk. Sam
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 04, 2022

I think when you. Bring your car in a 500 dollar bill is not appropriate!is if you feel it Needs something that should be included on anther visit. This is the very More

by LARRY2TRACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
Jul 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2022

I have the car service for many year and feel staff are very Helpful and friendly. The waiting room is nice and the coffee is nice too. More

by Edmond Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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