Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,569 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
This is the first time I've ever had a problem. After the work was completed and my bill was paid, I waited a total of 35 minutes or more for them to bring my car around. The lady at the desk called abo the work was completed and my bill was paid, I waited a total of 35 minutes or more for them to bring my car around. The lady at the desk called about it twice with no results. Finally she had to go get my car herself! There was no a sticker put on the windshield showing when my next oil change was due and the car was not washed. More
It seems well managed and all of the employees are friendly and helpful. A small complaint, I had requested that my tires be checked and inflated to 36 lbs. and this was not done? In the past it friendly and helpful. A small complaint, I had requested that my tires be checked and inflated to 36 lbs. and this was not done? In the past it was taken care of. More
I have bought a used and two new cars from them. Always treated well. I think they are great! treated well. I think they are great! More
The employees are very friendly and fast getting my car The employees are very friendly and fast getting my car checked in. Service is excellent. The employees are very friendly and fast getting my car checked in. Service is excellent. More
Always good service from First Team service department! I wish I could say the same about Subaru in general. Subaru sent me a survey about by new car. I returned it with 2 pages of typed comments and co I wish I could say the same about Subaru in general. Subaru sent me a survey about by new car. I returned it with 2 pages of typed comments and concerns and the only response I got was an email asking about my interaction with Subaru. What interaction? No one every responded to my survey! This is probably my last Subaru. More
Always nice customer service when I get my car serviced. The wait time could’ve been better as I had scheduled an appointment but had to wait almost two hours just for an oil change and tire rotation. I und The wait time could’ve been better as I had scheduled an appointment but had to wait almost two hours just for an oil change and tire rotation. I understand that it was a busy day but I was originally told when I checked in that it’d only be abut an hour when it ended up much longer than that. More