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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,597 Reviews

5,597 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 31, 2025

They really do not care about you after the sale! Very poor service. Can't fix the vehicle's they sell. Never again! More

by HOTPR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The service was quick and efficient. I sat comfortably while the service was completed and it was done in no time! I have really enjoyed my Nissan Rogue. It’s the first car I’ve ever More

by louaclark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

3 days for an inspection and oil change. Very poor communication. On almost every contact, I had to call back after scheduled contact time. Does not look like the oil was changed even though More

by Traciyrose
Recommend Dealer
No
Employees Worked With
Melissa in Service
January 31, 2025

Very helpful, fast on vehicle repair. Beautiful loinge. Makes you feel welcome when you pull in garage More

by SHELIAMARTIN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great service with Mike. The heavy set girl always has an attitude when dealing with her try not to use her. More

by audreypoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Very fair and professional. Waiting area and amenities are nice. Sales department very knowledgeable and honest. More

by ryan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Went in for service 2020 central oil change,tire rotation after picking up vehicle rt front tire vlv stem leaking,no problem prior to going in, was told cracked stem checked with magnifying 🔎 found no crack More

by MOIREDWARDS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Worst customer service I’ve ever seen. The women at the service desk are always rude and hateful every time. Both of them. Been dealing with them for over and year and they’ve been like t More

by kwalters323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Always friendly staff and service staff are great to deal with. I have bought 5 cars here and had them serviced at Southern Team. I highly recommend them More

by bnlutjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2025

The appointment was on time and the people were so friendly to the point and explained things . More

by JKEYO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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