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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
694 Reviews
Call Service Center (540) 382-2903

694 Reviews of Southern Team Nissan of New River Valley - Service Center

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April 04, 2024

When my car goes in for maintenance I always feel they did a great job. More

by Law83Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
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Apr 05, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 02, 2024

Christian sold me the car and did a great job with it! They made the process as easy as possible. The car is nice and I like that I can get free oil changes. They knew me there and were super kind. More

by Ethan Bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Finnerty
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Apr 04, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2024

Southern Team's employees and their personalization and professionalism are what has kept us having our vehicles serviced there regardless of where we have purchased them and regardless of what incentives More

by amandatbush
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
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April 01, 2024

Great service dept. would definitely recommend to others. Ease of payment and friendly staff. Preston and his staff provide the best customer support and service. More

by KSHAW6
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Report | Print
March 29, 2024

Very good, excellent The dealership always treats me with respect while giving me pure honesty More

by Jamesharalson86
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
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Jul 08, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 29, 2024

Mike Handy, the service dept. , the cashier all were great. They deserve the upmost praise. Everyone should deal with the public like they do. More

by rdobson
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Report | Print
Mar 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 28, 2024

I always have great service with Southern Team Nissan. Everyone is friendly and the facility is top notch. More

by BOLT0
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Report | Print
Mar 28, 2024 -

BOLT0 responded

I verify this review

Mar 28, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 28, 2024

Always first rate, above all expectations! The service department at Southern Team is very professional! More

by gymurp
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Report | Print
March 28, 2024

The entire NRV Nissan team is amazing. Fast, upfront and honest. Can't ask for much more. More

by ALEC.W.MANNING
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Report | Print
Jul 03, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 27, 2024

Had a wonderful experience at Southern Team. Shout out to Casey and Jared for all of their help. More

by Rebeccastover28
Recommend Dealer
Yes
Employees Worked With
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Repass
Report | Print
Mar 27, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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