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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.5
1,882 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,882 reviews

June 21, 2025

Andrew is always courteous and attentive to my concerns. Asking for 15 words on a survey is unnecessary More

by PAMB23320
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Dailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2025

Getting the appointment online was easy. But couldn't reach anyone when I tried to call to confirm. And no confirmation text. Phone kept hanging up. More

by Drewandsandy
Recommend Dealer
No
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Jun 18, 2025 -

Southern Volkswagen Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernvolkswagengreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 15, 2025

Andrew in service is awesome. I brought my car in for routine service but I had some lights illuminated. He worked with me to get it diagnosed and fixed all in the same day. I app More

by Marshalld757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jun 18, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2025

Timing of service was great and a part had to be ordered. My service rep was also very responsive. More

by laurenkey85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 18, 2025 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 12, 2025

It was a great experience, they fix my car on time and the first time. More

by OMARFLORES
Recommend Dealer
Yes
Employees Worked With
Omar
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Jun 18, 2025 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 11, 2025

Always great customer service and advice on how to maintain my car. Always a welcoming atmosphere. More

by MALIBU19777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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Jun 11, 2025 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2025

Bigger is not better! I was not happy with how the appointment went. Dropped off car Monday at 4pm and the car was not done until Thursday. Didn’t get notified it wouldn’t More

by KEVINTOMB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 11, 2025 -

Southern Volkswagen Greenbrier responded

We value and appreciate your business, Kevin. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 04, 2025

The reps are nice and friendly but every time I’ve brought the car in for the check engine light, they clear it, and it comes back on later the same day after I get it home. I’m 30 minutes away. It’s More

by khrisbeliveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 11, 2025 -

Southern Volkswagen Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

June 03, 2025

I had an appointment. All went well. The trouble with my car was identified and corrected. We'll done More

by OlderThan Most
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 11, 2025 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 03, 2025

Didn't expect to purchase a vehicle. .just test drive. however Cedric and staff was so welcoming! Made my first experience of purchasing a brand new car a ease! More

by norviewgrizzwall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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