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Southern Volkswagen Greenbrier
Chesapeake, VA
1,866 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,866 reviews
June 28, 2019
Prompt & Courteous Service Just needed a state inspection this time. Andrew got me on the date and time I wanted and had the car inspected sooner than promised. Just needed a state inspection this time. Andrew got me on the date and time I wanted and had the car inspected sooner than promised. More
by Harold
Verified CustomerEmployees Worked With
Andrew Smithson
June 27, 2019
Service sucks I had a 7 o’clock appointment and the technician doesn’t even come to work until 745. I drove 2 hours to sit an extra 1 plus hours. Shame on you. I had a 7 o’clock appointment and the technician doesn’t even come to work until 745. I drove 2 hours to sit an extra 1 plus hours. Shame on you. More
by leopardone1
Employees Worked With
Andrew
June 26, 2019
Drop in maintenance Living in NC and having to be in the Chesapeake area for a doctor’s appointment, we decided to drop in for needed service. Within a little over 2 hour Living in NC and having to be in the Chesapeake area for a doctor’s appointment, we decided to drop in for needed service. Within a little over 2 hours we’d received service and were on our way home. Thank you for accommodating our need. More
by FRANKANDSTARR
Employees Worked With
Ernest Chalkley, Cynthia Rawlings, Charlie Roy Schesventer
June 25, 2019
Work was done well and on time. Andrew did a great job getting the car schedule and complete in a timely fashion. Great representative of your company. I would recommend him to any Andrew did a great job getting the car schedule and complete in a timely fashion. Great representative of your company. I would recommend him to anyone. More
by VROSE
Employees Worked With
Andrew Smithson
June 25, 2019
Oil Change Experience The service I received was quick, staff is always friendly and the waiting room was clean and comfortable. My appointment was kept on time and I was The service I received was quick, staff is always friendly and the waiting room was clean and comfortable. My appointment was kept on time and I was out sooner than I expected. More
by NICOLEMPAPPAS
Employees Worked With
I don't recall the name of the young lady who assisted me but she was very friendly.
June 25, 2019
Everybody was polite and professional Everyone was kind. They are upfront about what you need and got it done in a timely manner. This is one place I dont mind coming to service my car. Everyone was kind. They are upfront about what you need and got it done in a timely manner. This is one place I dont mind coming to service my car. More
by Pamela803
Employees Worked With
Cynthia Rawlings
June 25, 2019
Wes Tolson Wes was friendly, efficient, clear, and helpful. I was also able to do some work using the wi-fi and found the waiting area pleasant. Wes was friendly, efficient, clear, and helpful. I was also able to do some work using the wi-fi and found the waiting area pleasant. More
by RSCHWARZWALD
Employees Worked With
Wes Tolson
June 25, 2019
Excellent service and follow through Tara was quick to respond and kept me informed on the status of my vehicle repair. Southern VW has extremely accommodating staff. The service and sal Tara was quick to respond and kept me informed on the status of my vehicle repair. Southern VW has extremely accommodating staff. The service and sales areas are clean and comfortable. More
by BILDSURVEY
Employees Worked With
Tara, Bobby Ford
June 25, 2019
THE BEST First thank you for costumer first service. Next thank for the loaner car given to me to go eat lunch while I wait for an oil change. That's what keep First thank you for costumer first service. Next thank for the loaner car given to me to go eat lunch while I wait for an oil change. That's what keep me coming back. More
by TIMWOODLEY1970
Employees Worked With
Tara Mccloud , Cynthia Rawlings
June 24, 2019
Great Service Very friendly and knowledgeable service advisor. Excellent communication skills. Timely service status updates and convenient text messaging. Thorou Very friendly and knowledgeable service advisor. Excellent communication skills. Timely service status updates and convenient text messaging. Thoroughly explained invoicing and the service performed. Thoughtful and timely service follow up. More
by FDZNMSTR61
Employees Worked With
Farley Perkins
