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Southern Volkswagen Greenbrier

Chesapeake, VA

4.5
1,866 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,866 reviews

June 23, 2019

My Oil change review I gave Southern Volkswagen a 5 star review due to my customer service experience I received from Tara McCullough. She was very friendly and personable More

by COLLINSCOLLECTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McCullough
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your 5-star review on Tara and the entire service team. Thank you for choosing Southern Volkswagen Greenbrier for your vehicle needs. Best regards, Farley Perkins, Vice President, 757-424-4689

June 22, 2019

Very Satisfied I came in for maintenance. Had a lot done on my vehicle and picked it up fairly quick. A lot quicker than I thought. The service department was incred More

by DOMINIQUE.CONRAD1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

This review was a pleasure to read! The Southern Volkswagen Greenbrier service center works hard to provide every guest with helpful, professional, and timely service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best regards, Farley Perkins, Vice President, 757-424-4689

June 22, 2019

Treffic job as always! I brought my car back due to the tires shaking after the previous vist for tire rotation. Tara, my advisor recommended wheels balance and an alignment More

by ASTARR236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARA/Service advisor
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! Tara is truly an exceptional employee and we appreciate her for giving you a great experience. Best regards, Farley Perkins, Vice President, 757-424-4689

June 22, 2019

Annual inspection, oil change, tire alignment Greenbrier's service department is very professional. Tara, my service advisor, was great to work with. She took care of getting my car in and out a More

by Jetta Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the awesome feedback! You're right, Tara is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that our service team was there to provide you with great service. Best regards, Farley Perkins, Vice President, 757-424-4689

June 21, 2019

Quick service department Wes was very professional and helpful during my service appointment. I appreciate him going above and and beyond to explain to me the issues my car wa More

by SHARILYNN757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes in the service department
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Wes was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Farley Perkins, Vice President, 757-424-4689

June 20, 2019

Great experience This was my first time purchasing a vehicle from Southern and they made it easy—they allowed us to choose our vehicle on our own time without pesterin More

by TIZME252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Gilliam
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear Cortez and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Farley Perkins, Vice President, 757-424-4689

June 20, 2019

Great Service I had a special order rear door latch installed, while I waited at the dealership. Everyone I dealt with that day were top notch. I am always happy More

by OCONNORIRISH
Recommend Dealer
Yes
Employees Worked With
Brett Weiss and Tim Champion
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Best regards, Farley Perkins, Vice President, 757-424-4689

June 20, 2019

A First Class Experience - as always! Professionalism, Courtesy, Integrity and 1st class Customer Service are your hallmarks. Brett, Wes and Vicky are truly All-Stars in their field and More

by WDAVIS176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Weiss and Wes Tolson, Vicky Andries
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best regards, Farley Perkins, Vice President, 757-424-4689

June 20, 2019

Helpful and friendly customer service Vehicle didn’t get fixed the first time. But when I brought it back they took the car in and fixed it right away. They keep you updated constantly too More

by YCASTILLO1624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Farley Perkins, Vice President, 757-424-4689

June 20, 2019

Excellent Serice Wes Tolson did an outstanding job making sure that my car was repaired in a timely manner. He also did an excellent job communicating with my warranty More

by JOSEPH.MIZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to write this review. We are pleased to hear that Wes was able to provide an outstanding and overall positive experience. Best regards, Farley Perkins, Vice President, 757-424-4689

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