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Southern Volkswagen Greenbrier
Chesapeake, VA
1,877 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,877 reviews
May 27, 2019
Awesome service! I came in for a oil change, state inspection, and recall. Andrew greeted me immediately and processed my paperwork quickly. I got a text with how to c I came in for a oil change, state inspection, and recall. Andrew greeted me immediately and processed my paperwork quickly. I got a text with how to contact him while waiting. While waiting, my sales person Cynthia saw me in the waiting room and came over to say hi. I was done within the timeframe I was given and everything was great! More
by RGG3F
Verified CustomerEmployees Worked With
Andrew in Service, Cynthia Rawlings
May 27, 2019
Excellent customer service For my first time my experience was outstanding Tara did a outstanding job keeping informed and helping make good choices for my car I will be back For my first time my experience was outstanding Tara did a outstanding job keeping informed and helping make good choices for my car I will be back More
by LGBURTON50
Employees Worked With
Tara
May 26, 2019
Everything was fine. I don't remember who was who, but Andrew answered a question my husband had after we left. Need four more words. I don't remember who was who, but Andrew answered a question my husband had after we left. Need four more words. More
by GRSOBX
Employees Worked With
Andrew answered question my husband had after we left.
May 25, 2019
Good service visit Andrew made the service visit quick and painless. He answered all of my questions and listened to everything I had to say. I will definitely ask for A Andrew made the service visit quick and painless. He answered all of my questions and listened to everything I had to say. I will definitely ask for Andrew any time I go in for service. More
by RYAN
Employees Worked With
Andrew Smithson
May 25, 2019
Timely Service I look forward to my appointments to service my vehicle. I know I can trust the service department to correct any problems and always give me a h I look forward to my appointments to service my vehicle. I know I can trust the service department to correct any problems and always give me a heads up if something needs added attention. Always timely. More
by EAHINKLE181
Employees Worked With
Andrew, Service Lead
May 24, 2019
Amazing Because of the trust I have in my sales people and service . Trust and being there for me after the sale means a lot . Fritz was available to help m Because of the trust I have in my sales people and service . Trust and being there for me after the sale means a lot . Fritz was available to help me after the sale of my car. More
by WEEZYPAPA
Employees Worked With
Tim in service ., David Hoopes, Fritz Toussant
May 24, 2019
Easy oil change Wes was nice. It was simple easy and quick. I was just there for an oil change. I will be back in 10k miles. Thanks. Wes was nice. It was simple easy and quick. I was just there for an oil change. I will be back in 10k miles. Thanks. More
by WHITNEY.B.RASCOE
Employees Worked With
Wes
May 23, 2019
Wes was really helpful! I am new to the area and Wes and the Southern VW team provided great customer service! They even helped to educate me on changing a tire. I am new to the area and Wes and the Southern VW team provided great customer service! They even helped to educate me on changing a tire. More
by HOLLY.THOMAS1
Employees Worked With
Wes
May 23, 2019
Thorough work by mechanic My mechanic Wes was courteous of my time and explained all his work thoroughly with me. He took care of all the issues with my care and it turned out My mechanic Wes was courteous of my time and explained all his work thoroughly with me. He took care of all the issues with my care and it turned out well More
by CTHORSTE
Employees Worked With
Wes
May 23, 2019
Very good customer service Wes was very helpful, answered all my questions throughly, and kept me informed about the progress of my car. He informed me when he was going to lunc Wes was very helpful, answered all my questions throughly, and kept me informed about the progress of my car. He informed me when he was going to lunch and made sure another service agent would help me while he was gone. He ordered a part and followed up with me later the day of service and when the part came in. More
by NAVMED1
Employees Worked With
Wes
