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Southern Volkswagen Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM
Tuesday 9:00 AM
Wednesday 9:00 AM
Thursday 9:00 AM
Friday 9:00 AM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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very friendly/ helpful Abby and the rest of the vw staff were very outgoing and helpful. The service was fairly quick and still good quality. I would defiantly recommend goi Abby and the rest of the vw staff were very outgoing and helpful. The service was fairly quick and still good quality. I would defiantly recommend going here for any service needs. More
VW recall Fast & competent service. Very friendly atmosphere & was able to get an appointment in a timely manner. The total time was exactly what was quoted. Fast & competent service. Very friendly atmosphere & was able to get an appointment in a timely manner. The total time was exactly what was quoted. Good service. More
Incomplete work I picked up my Jetta,and the tires were balanced,but not rotated. They said the best tires were on the front. I wasn’t informed of this until I read m I picked up my Jetta,and the tires were balanced,but not rotated. They said the best tires were on the front. I wasn’t informed of this until I read my invoice,and neither was service writer. I feel like I was ripped off. The tires passed inspection,they should’ve been rotated regardless of your techs recommendations. I have a tire noise in the front that I was hoping to move to the rear,but I wasn’t given a choice. The service writer did offer to rotate them for me,I had to work,and it should’ve been done in the right in the first place!!!!! I also now feel concerned that the repairs that I had done were unnecessary. You also lost a future tire sale too. I feel as if this has been done to my car before by y’all. I don’t feel as if I can trust Southern VW to service my car any longer even though I bought it new from y’all. I will never recommend Southern VW to anyone!!!!!! More
Volkswagen review Customer service was nice. Was disappointed that the car I wanted was not on the lot and no one seemed to be able to get the car. Customer service was nice. Was disappointed that the car I wanted was not on the lot and no one seemed to be able to get the car. More
Quick and friendly We’ve always had a great experience at Southern. The service depot is quick and everyone is super friendly. We very much recommend shopping at Souther We’ve always had a great experience at Southern. The service depot is quick and everyone is super friendly. We very much recommend shopping at Southern. More
Great Service The staff was very professional and the service was AWESOME!!!! I have purchased my last 2 cars from here. They are great folks. Thank U!! The staff was very professional and the service was AWESOME!!!! I have purchased my last 2 cars from here. They are great folks. Thank U!! More
Thank you! Andrew and team are wonderful. Thank you for the constant communication and first class customer service! Andrew always goes out of his way to make su Andrew and team are wonderful. Thank you for the constant communication and first class customer service! Andrew always goes out of his way to make sure all issues are handled. More
Customer Service The staff in the Service Department and are very professional. They really attempt to provide the customer with the best quality service during peak h The staff in the Service Department and are very professional. They really attempt to provide the customer with the best quality service during peak hours. Despite the complexities encountered with each vehicle, they do an exceptionally great job communicating any and all potential issues, leaving the customer to decide without any influence. More
LOU ROSARIO IS THE #1 SELLER!!!!! I am a true Volkswagen diver and Lou has gotten me into 3 other Volkswagen's Mr. Rosario knows how to sell cars and placed me into another Jetta. Lou I am a true Volkswagen diver and Lou has gotten me into 3 other Volkswagen's Mr. Rosario knows how to sell cars and placed me into another Jetta. Lou did not even know that I was coming up to the dealership and I was actually trying to get my 2016 Jetta inspected when Mr. Farley saw me drive up and he asked me when was I going to get another car, and I said I will find Lou which was not in his office at this time, then I said that I would find him. Once I found Mr. Rosario I had told him what Mr. Farley asked me and then Lou said lets get you into a new car and the rest is history. Lou performed his magic once again. I have been dealing with Lou for a very long time and I will continue to let Lou provide me with my automotive needs. Mr. Farley and his team are amazing and everyone worked together and now I am driving a 2019 Jetta!!!!! I am happy and now I will come and work at the dealership with all these guys. Lou is the man. More
Great dealership Sherard Bethea, took care of all are needs. Dealership was awesome.we had some paint issues. When Sherard saw the work he sent it back. Everything was Sherard Bethea, took care of all are needs. Dealership was awesome.we had some paint issues. When Sherard saw the work he sent it back. Everything was taken care of. More