Southern Volkswagen Greenbrier

Beyond the call of duty My service tech Wes has gone beyond the call of duty. VW Greenbrier doesn’t offer loaner cars or shuttles to take back to work/home while service is b My service tech Wes has gone beyond the call of duty. VW Greenbrier doesn’t offer loaner cars or shuttles to take back to work/home while service is being done to your vehicle. Because my car is the only one I have and all my friends and family live elsewhere. Wes gave up his lunch to take me back to work . If he wouldn’t have done that small gesture I wouldn’t have been able to leave my vehicle to be serviced. More

Great service friendly staff Great experience the staff was very friendly and helpful. They’ve been great with me having to come back in a few times but each visit has been pleasa Great experience the staff was very friendly and helpful. They’ve been great with me having to come back in a few times but each visit has been pleasant More

Saving Grace Our story is a common one. Our second car died on us and we did not know what we would do. My husband and I have less than perfect credit and was ne Our story is a common one. Our second car died on us and we did not know what we would do. My husband and I have less than perfect credit and was nervous about getting a car from a dealership. We called my neighbor because she had just purchased a new car. She recommended Southern Volkswagen and off we went to see if they could help us. By the grace of God, we were blessed with a used car for payments that we could afford and an interest rate that was shockingly lower than we thought would ever be possible. David Hoopes was awesome through the entire process. He walked us through each step of the way. I would highly recommend Southern Volkswagen and David Hoopes if you are in need of a new or used car. More

Great experience First time coming here for an inspection and I was overall satisfied with everything... I will definitely be coming back for future inspections and se First time coming here for an inspection and I was overall satisfied with everything... I will definitely be coming back for future inspections and services More

Great service Tim did what he said he would do. He called to let me know what services needed to be done and he called to let me know that my car was done. Tim did what he said he would do. He called to let me know what services needed to be done and he called to let me know that my car was done. More

Great people ,great price and service if i can give these guys 10 stars i would the place is friendly clean and have great cars and service for great prices too i happen to be there on if i can give these guys 10 stars i would the place is friendly clean and have great cars and service for great prices too i happen to be there on employee appriciation day , it was great to watch and than i was invited to join the employs lunch served More

Great service. Wes is the best . I brought my car in for several items to be fixed got it done in two days where we thought it would be longer. The service was imp Wes is the best . I brought my car in for several items to be fixed got it done in two days where we thought it would be longer. The service was impeccable More

Felt effortless Let’s start with Wes in Service. He was informative, understanding, efficient, and polite. Once I decided to bypass repairs and chose to upgrade, he p Let’s start with Wes in Service. He was informative, understanding, efficient, and polite. Once I decided to bypass repairs and chose to upgrade, he personally connected me with a salesperson he felt would connect with our family. He was spot on. Charlie is a family man and understood our needs. He kept me informed during the entire process from qualifying to driving away. He was honest, respectful, and knows his paperwork very well. More

Great Experience I worked with David Hoopes and he was the epitome of professionalism! No high pressure sales tactics. He provided me with all the information I needed I worked with David Hoopes and he was the epitome of professionalism! No high pressure sales tactics. He provided me with all the information I needed to make a sound decision with no pressure to buy. I would highly recommend him to anyone I know and have already referred a few family members to him. Keep up the good work. I will definitely be returning to Southern for all my vehicle purchases in the future! More

Very professional Andrew was great, he let me bring me car in a day after i called, and they told me instantly what was wrong with my car, I went to numerous mechanics Andrew was great, he let me bring me car in a day after i called, and they told me instantly what was wrong with my car, I went to numerous mechanics and they always said spark plugs or coilpacks. Well wasn’t the case, ended up being bent valves and southern vw replaced my motor and turbo because my wastegate was stuck closed, all covered by warranty thank god. And another thanks to Andrew for keeping me up to date every day they had my car. More