Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Volkswagen Greenbrier
Chesapeake, VA
1,470 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM
Tuesday 9:00 AM
Wednesday 9:00 AM
Thursday 9:00 AM
Friday 9:00 AM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,470 reviews
June 30, 2018
oil change Its a long drive from Williamsburg with traffic and the tunnel but Abby is always so helpful in making it quick and easy thanks Abby Its a long drive from Williamsburg with traffic and the tunnel but Abby is always so helpful in making it quick and easy thanks Abby More
by OVERATACORN
Verified CustomerEmployees Worked With
Abby
Helpful June 30, 2018
Excellent dealership! Enjoyed my buying experience. I enjoyed purchasing my new Jetta from Reggie. He did a great job helping me find the right vehicle. The entire team is friendly and helpful. I had gr I enjoyed purchasing my new Jetta from Reggie. He did a great job helping me find the right vehicle. The entire team is friendly and helpful. I had great interactions with other team members as well. More
by RIDEOUTKL
Employees Worked With
Reggie, Derek, Michael, Farley
June 30, 2018
Amazing, everyone was a big help! Overall just an amazing place, great hospitality and very helpful, great hospitality and good people to work with. Everyone was a big help to me Overall just an amazing place, great hospitality and very helpful, great hospitality and good people to work with. Everyone was a big help to me More
by mikey19957
Employees Worked With
Delisa Alvis, Farley Perkins, Robert Webb
June 30, 2018
3hrs for an oil change This was by far the worst experience that I've had at SVG. The service department told me it would be an hour and a half for my oil change, but that t This was by far the worst experience that I've had at SVG. The service department told me it would be an hour and a half for my oil change, but that turned out to be a lie. I was there almost 3.5hrs, mind you I came during my lunch break. Had I known it was going to take that long I would have just waited another day. It almost felt like I was forgotten and had I not said anything they would have continued to let me sit. On top of that, they offered no apology, but continued to try to sell me more product! All of which I declined. Moreover, I stood at the check out window for 5mins trying to get someone's attention, grant it, the woman who normally works the window was training someone, however attention to detail was poor. If I could I would give you all a half of star. More
by BBENNETT2486
Employees Worked With
Tim
June 29, 2018
Great Customer Service! When traveling from Texas through Virginia Beach, Southern Volkswagen took great care of me and got my Herbie back on the road! I needed my tires bala When traveling from Texas through Virginia Beach, Southern Volkswagen took great care of me and got my Herbie back on the road! I needed my tires balanced and an alignment! They were quick, straightforward and were honest! They even discussed with me the conversion kit needed for my rims. More
by BTSUTHER
Employees Worked With
Andrew Smithson
June 29, 2018
Key Made Tim was very helpful with making my keys and putting my tires on my vehicle and he was fast and very professional he always called made sure everythi Tim was very helpful with making my keys and putting my tires on my vehicle and he was fast and very professional he always called made sure everything was fine. More
by NIAMIZELL
Employees Worked With
Tim
June 29, 2018
Great service Quick and courteous service. Provided excellent feedback. Very quickly assessed requirements for work to be done and executed the plan. Works well wit Quick and courteous service. Provided excellent feedback. Very quickly assessed requirements for work to be done and executed the plan. Works well with customers/public More
by JPINMAN23452
Employees Worked With
Andrew Smithson. Professional
June 29, 2018
Always good service! Always good service and genuinely nice people. I showed up at the dealership with no appointment and I was able to get an appointment within a couple Always good service and genuinely nice people. I showed up at the dealership with no appointment and I was able to get an appointment within a couple of hours. According to my owner's manual, I had an issue that needed to be seen right away. More
by ycohens
Employees Worked With
Lady on the end of the service data entry station
June 29, 2018
excellent service Tim was great as usual I can count on him to make sure my Beetle is serviced correctly .I trust his judgement on the recommend service to keep the veh Tim was great as usual I can count on him to make sure my Beetle is serviced correctly .I trust his judgement on the recommend service to keep the vehicle is top shape .I been going to Southern V.W.for service since I bought the vehicle 5&1/2 years The only ones I trust DennisF. More
by dengayle@cox.net
Employees Worked With
Tim
June 29, 2018
Customer service Everyone there is very kind and helpful and go as far as they can to help you. They’re service is fast and always satisfactory with no mess or sign th Everyone there is very kind and helpful and go as far as they can to help you. They’re service is fast and always satisfactory with no mess or sign they even touched your car. More
by TMAS1977
Employees Worked With
Service manager, service representative, cashier
