Southern Volkswagen Greenbrier

The service is always great. Andrew is always very helpful when it comes to regular mantience or when something is wrong with my car. He explains every thing to me even shows me w Andrew is always very helpful when it comes to regular mantience or when something is wrong with my car. He explains every thing to me even shows me what’s wrong if i don’t understand. More

Got it right very accomodating Needed recall performed and handled great parts were on hand and performed other service checks for my benefit. Will schedule additional maintenance Needed recall performed and handled great parts were on hand and performed other service checks for my benefit. Will schedule additional maintenance as required in the future. More

Nice Touch The service team was very pleasant and helpful. They squeezed us in for a end of month state inspection which always the busy time of the month. Als The service team was very pleasant and helpful. They squeezed us in for a end of month state inspection which always the busy time of the month. Also took care of an ECM update that we were not aware of. The follow up was also a nice touch. More

What's not to like? The reason I have kept buying VW's is the excellent service and trust I have in my service advisor,Andrew Smithson. I have never felt that I am being The reason I have kept buying VW's is the excellent service and trust I have in my service advisor,Andrew Smithson. I have never felt that I am being overcharged. Service appointments are always on time, I am told how long it will take, charges, if any, are mentioned upfront, waiting areas are clean and comfortable, and car is always delivered in the time period promised. I have never had a problem with any service and appreciate the technical expertise of the professionals who provide car maintenance. More

What makes the dealership great.. People like Lou Rosario have kept me returning to the dealership for my automotive needs. I will miss him and the kindnesses he has extended to me sin People like Lou Rosario have kept me returning to the dealership for my automotive needs. I will miss him and the kindnesses he has extended to me since the early 2000’s. Lou is knowledgeable, courteous, personable and sincere - a great asset to VW. He always goes the extra mile to keep customers coming back. I shall miss him a lot. Buena suerte! More

.Awesome experience Charles Roy and Farley Perkins was extremely helpful and made the process of purchasing a new vehicle easy. I will definitely recommend friends and f Charles Roy and Farley Perkins was extremely helpful and made the process of purchasing a new vehicle easy. I will definitely recommend friends and family. Overall the entire Southern Volkswagen staff was awesome! More

Quick and efficient, well done Great job! The service was completed in a timely matter. Rental was available. Customer service was professional and kept me informed regarding progr Great job! The service was completed in a timely matter. Rental was available. Customer service was professional and kept me informed regarding progress of car servicing being completed. More

Tire Service Purchased set of 4 replacement tires for my 2015 VW Tiguan and had them mounted, balanced, and wheel alignment completed on this visit. All went smoo Purchased set of 4 replacement tires for my 2015 VW Tiguan and had them mounted, balanced, and wheel alignment completed on this visit. All went smoothly and tires are running smoothly, quieter, and stable handling overall. Excellent service overall from this visit. More