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Southern Volkswagen Greenbrier
Chesapeake, VA
1,875 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,875 reviews
January 30, 2019
What's not to like? The reason I have kept buying VW's is the excellent service and trust I have in my service advisor,Andrew Smithson. I have never felt that I am being The reason I have kept buying VW's is the excellent service and trust I have in my service advisor,Andrew Smithson. I have never felt that I am being overcharged. Service appointments are always on time, I am told how long it will take, charges, if any, are mentioned upfront, waiting areas are clean and comfortable, and car is always delivered in the time period promised. I have never had a problem with any service and appreciate the technical expertise of the professionals who provide car maintenance. More
by SKYES7
Verified CustomerEmployees Worked With
As mentioned above, Andrew Smithson
January 30, 2019
What makes the dealership great.. People like Lou Rosario have kept me returning to the dealership for my automotive needs. I will miss him and the kindnesses he has extended to me sin People like Lou Rosario have kept me returning to the dealership for my automotive needs. I will miss him and the kindnesses he has extended to me since the early 2000’s. Lou is knowledgeable, courteous, personable and sincere - a great asset to VW. He always goes the extra mile to keep customers coming back. I shall miss him a lot. Buena suerte! More
by VW for me
Employees Worked With
Lou Rosario
January 30, 2019
Quick and efficient, well done Great job! The service was completed in a timely matter. Rental was available. Customer service was professional and kept me informed regarding progr Great job! The service was completed in a timely matter. Rental was available. Customer service was professional and kept me informed regarding progress of car servicing being completed. More
by TERANDASKINNER
Employees Worked With
Ryan in service dept
January 28, 2019
Tim' review for car inspection Tim was very pleasant and knowledgeable about the services needed for my vehicle. He is always very helpful and resourceful, each time l come in the Tim was very pleasant and knowledgeable about the services needed for my vehicle. He is always very helpful and resourceful, each time l come in there. More
by mee09mee
Employees Worked With
Farley Perkins, Cortez Gilliam
January 28, 2019
Inspection This was a quick, efficient in and out — about an hour and a half — and I appreciated that. Abby was personable and helpful, as she always is. This was a quick, efficient in and out — about an hour and a half — and I appreciated that. Abby was personable and helpful, as she always is. More
by mbrydges
Employees Worked With
Abby
January 28, 2019
Tire Service Purchased set of 4 replacement tires for my 2015 VW Tiguan and had them mounted, balanced, and wheel alignment completed on this visit. All went smoo Purchased set of 4 replacement tires for my 2015 VW Tiguan and had them mounted, balanced, and wheel alignment completed on this visit. All went smoothly and tires are running smoothly, quieter, and stable handling overall. Excellent service overall from this visit. More
by rpchan46
Employees Worked With
Tim Champion
January 26, 2019
Inspection and service Tim the service rep handled my inspection and took time to answer my questions. He is always very polite and courteous. Service was handled in a time Tim the service rep handled my inspection and took time to answer my questions. He is always very polite and courteous. Service was handled in a timely manner. More
by BMBALDWIN2
Employees Worked With
Tim, Cynthia Rawlings
January 25, 2019
Very pleased with the customer services My son's car needed extensive and expensive car repair, and parts had to be ordered, which meant that the dealership had the car for a week. Wes was v My son's car needed extensive and expensive car repair, and parts had to be ordered, which meant that the dealership had the car for a week. Wes was very professional and nice and kept me in the loop as to the progress of the repairs and also following up with me after the car was picked up. I was not happy that it cost so much - no fault of the dealership :) - but I was happy with my dealings with Southern VW. I have purchased all my VW's from the dealership in the past and also have had all my service done there. Thanks, Wes. I appreciate you! More
by DEENARACHELLE
Employees Worked With
Wes
January 25, 2019
She Is the best Cynthia was everything and more I could have hoped for in a saleswoman. She was upfront and honest about the process and she was able to get me in a b Cynthia was everything and more I could have hoped for in a saleswoman. She was upfront and honest about the process and she was able to get me in a brand new car! My family is thankful. More
by Jessicaallen81
Employees Worked With
Cynthia Rawlings
January 24, 2019
Great customer service everyone is friendly it's a clean place as well workers take pride and what they do know that the work that's getting done to your vehicle will be do everyone is friendly it's a clean place as well workers take pride and what they do know that the work that's getting done to your vehicle will be done correct gives me a peace of mind More
by WILLIAMCOOPER274
Employees Worked With
Sherard Bethea, Andy Feliciano, Kevin Greene, Cortez Gilliam, David Hoopes, Bill Latham, Reggie Myers, Dave Browning, Vicky Andries, Zach Pieper
