
Southern Volkswagen Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Very pleased with the customer services My son's car needed extensive and expensive car repair, and parts had to be ordered, which meant that the dealership had the car for a week. Wes was v My son's car needed extensive and expensive car repair, and parts had to be ordered, which meant that the dealership had the car for a week. Wes was very professional and nice and kept me in the loop as to the progress of the repairs and also following up with me after the car was picked up. I was not happy that it cost so much - no fault of the dealership :) - but I was happy with my dealings with Southern VW. I have purchased all my VW's from the dealership in the past and also have had all my service done there. Thanks, Wes. I appreciate you! More
Got great service , Everyone at the dealership was very helpful. Will continue to bring my car back for service . Work was done on time and there was no pressure . Everyone at the dealership was very helpful. Will continue to bring my car back for service . Work was done on time and there was no pressure . More
Great customer service everyone is friendly it's a clean place as well workers take pride and what they do know that the work that's getting done to your vehicle will be do everyone is friendly it's a clean place as well workers take pride and what they do know that the work that's getting done to your vehicle will be done correct gives me a peace of mind More
Trustworthy I was greeted as soon as I entered the bay and had my service done by Eric. Wes always takes care of everything I need. I was greeted as soon as I entered the bay and had my service done by Eric. Wes always takes care of everything I need. More
Car still have the same problem. I took my car in because of the check engine light, they suppose to have fixed it soon as I got on the interstate the light came on. It cost me 1400.0 I took my car in because of the check engine light, they suppose to have fixed it soon as I got on the interstate the light came on. It cost me 1400.00 and the light is still on. More
Excellent customer service I've always had an incredible experience coming to this service center. Tim Champion is very professional. He always has a positive attitude and is I've always had an incredible experience coming to this service center. Tim Champion is very professional. He always has a positive attitude and is willing to do whatever is necessary to keep my vehicle in the best condition. I've always been satisfied with the service I have had here. More
Service center Andrew Smithson is hands down the best service representative I’ve worked with than any other company. I’ll keep coming back here and more than likely Andrew Smithson is hands down the best service representative I’ve worked with than any other company. I’ll keep coming back here and more than likely upgrade my car. More
1st experience with this vehicle 04 Passat Went in for oil change. The points Inspection was done and several things were noted. I can appreciate that they came and showed me the items that wer Went in for oil change. The points Inspection was done and several things were noted. I can appreciate that they came and showed me the items that were questionable. Most of them I could agree on. More
I have heat! Everything worked out great! Took only a day to fix my heat. Availablility for appointment worked with my schedule as well. Hertz rental personal were Everything worked out great! Took only a day to fix my heat. Availablility for appointment worked with my schedule as well. Hertz rental personal were very pleasant as well. Only complaint is I wish the bill was cheaper. I love my 2004 Passat Wagon manual transmission. Tim took care of me. I didn’t want to pay bill until I felt the heat working in my car. Tim went on test drive with me. More
Professional Very professional, no extra tolking, explain all I need clear, will be good if offering car wash and vacuum , very busy but clean place, no charge for Very professional, no extra tolking, explain all I need clear, will be good if offering car wash and vacuum , very busy but clean place, no charge for oil change More