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Southern Volkswagen Greenbrier
Chesapeake, VA
1,877 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,877 reviews
January 23, 2019
Poor service I purchased a car that was serviced at this shop and it has been back in there two time after with the same exact issues. I purchased a car that was serviced at this shop and it has been back in there two time after with the same exact issues. More
by CLAMP0301
Verified CustomerEmployees Worked With
Mike
January 22, 2019
60,000 Mile Service Great service and was able to get my car in early at 7 a.m. Since I was waiting for it, it was serviced promptly. Andrew Smithson, my service advisor, Great service and was able to get my car in early at 7 a.m. Since I was waiting for it, it was serviced promptly. Andrew Smithson, my service advisor, is attentive to the needs of all of my VW vehicles. Thank you! More
by JEFFWINE
Employees Worked With
Andrew Smithson
January 22, 2019
Real Southern Hospitality The service staff is always polite, helpful & do all they can to make my experience positive. Ryan and Abby go above and beyond to get me in and out q The service staff is always polite, helpful & do all they can to make my experience positive. Ryan and Abby go above and beyond to get me in and out quickly. Abby on several occasions has gone out of her way to make sure my concerns were addressed. More
by Vegas Kay
Employees Worked With
Ryan & Abby have helped me with service needs. Both are stand outs when it comes to providing top tier service and getting any of my questions answered.
January 22, 2019
Service Fast service and great customer service. Everyone is helpful and friendly. Clean lot and inside of building. Always finds a way to assist you with fin Fast service and great customer service. Everyone is helpful and friendly. Clean lot and inside of building. Always finds a way to assist you with finacing for service or purchase of a new vehicle. You wont leave empty handed or dissappointed More
by JM31028
Employees Worked With
Abbey, Robert Webb, Robert Webb
January 22, 2019
2019 Atlas My initial and continued contact with Vicky was great! She was very friendly, responsive, and helpful! She referred me to David for assistance with my My initial and continued contact with Vicky was great! She was very friendly, responsive, and helpful! She referred me to David for assistance with my Atlas purchase. David was very knowledgeable and very helpful! The sales team isn’t pushy and gave me time to make a solid decision. This is the second vehicle I have purchased from Southern VW, and you just can’t beat their customer service! More
by AREESE429
Employees Worked With
David Hoopes, Vicky Andries
January 22, 2019
Excellent Service Again! Brought my VW Tiguan in for its 20K service plus new wipers all around, Fuel Injector Cleaning Service, and new set of Tires. Service was excellent a Brought my VW Tiguan in for its 20K service plus new wipers all around, Fuel Injector Cleaning Service, and new set of Tires. Service was excellent and my car engine performed extremely energetically when I got it back, wow! More
by rpchan46
Employees Worked With
Ryan in Service
January 21, 2019
Excellent and prompt service. The service rep was very knowledgeable and helpful with the repairs. He also kept me informed of the status of the repairs as the parts came in. The service rep was very knowledgeable and helpful with the repairs. He also kept me informed of the status of the repairs as the parts came in. More
by JOHNNYBCOOL96
Employees Worked With
Wes
January 19, 2019
Lou is the greatest ! This was my first experience with southern or Lou Rosario. Adam Alford and Jennifer Murphy friends of mine and master techs there told me about Lou. H This was my first experience with southern or Lou Rosario. Adam Alford and Jennifer Murphy friends of mine and master techs there told me about Lou. He was so knowledgable and knew exactly what I would qualify for. He gave me several vehicles to fit my criteria. Adam and Jennifer helped pick my best option. I'm very pleased at the service I received. I would recommend Lou Rosario to anyone looking for a vehicle. Lou you went above and beyond and i truly appreciate it. More
by Beckster
Employees Worked With
Joe did my paperwork. Adam Alford and Jennifer Murphy , Lou Rosario
January 19, 2019
19 years with the same service and sales from the same dealership should be indicative of a more than satisfied service and that is why I have stayed with them with the same service and sales from the same dealership should be indicative of a more than satisfied service and that is why I have stayed with them. Any problems or issues have been addressed but few encountered. Kudos to leadership. More
by NBB
Employees Worked With
Andrew Smithson, Farley Perkins, Charlie Roy Schesventer
January 18, 2019
Severice was good The service and work was good. They service department kept me up to date on the timeframe and any glitches that occurred. They gave me a itemized quo The service and work was good. They service department kept me up to date on the timeframe and any glitches that occurred. They gave me a itemized quote and reviewed the quote and the bill with me prior to payment. More
by G_DILLS
Employees Worked With
Andrew Smithson and other in the serice department
