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Southern Volkswagen Greenbrier
Chesapeake, VA
1,876 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,876 reviews
December 12, 2018
Andrew was fabulous Communication was great. A small problem with tire delivery not the fault of service department I was kept fully informed on the arrival of tires. Communication was great. A small problem with tire delivery not the fault of service department I was kept fully informed on the arrival of tires. More
by leopardone1
Verified CustomerEmployees Worked With
Andrew christson
December 11, 2018
Always pleasant Everytime i come here im always greeted with a warm welcome. Andrew and the staff are always professional and kind. I know every time im come to Volks Everytime i come here im always greeted with a warm welcome. Andrew and the staff are always professional and kind. I know every time im come to Volkswagen im taken care of. If i could give Andrew more than 5 stars i would he is awsome and always answers my questions and keeps me updated with my vehicle! More
by JASMINE_HALL7
Employees Worked With
Andrew and everyone working on 12/7/18
December 11, 2018
Great Customer Service Service Department folks very exacting in making sure my '03 is running well. Wes and Tim also were my hero's - I had accidentally dropped my wallet o Service Department folks very exacting in making sure my '03 is running well. Wes and Tim also were my hero's - I had accidentally dropped my wallet on the floor near the Cashier's window and it was found by Tim and Wes texted me to let me know the wallet was at the Cashier's Office. Yeah!!! Wes was also helpful in ordering a new gas cap for the '03, the original plastic tether on the gas cap had seen better days and had expired - now I can pump gas without worry that I'll drop/lose/forget the gas cap that I've had to place either on the back window of the vehicle or on the top of the gas pump. More
by intrepidws
Employees Worked With
Wes Tolson, Service Department Tim, Service and the friendly Cashier- who is absolutely the best
December 11, 2018
Superb! Abby is always friendly, efficient, and helpful! She always listens and makes great recommendations for what my car needs. It is always great to see h Abby is always friendly, efficient, and helpful! She always listens and makes great recommendations for what my car needs. It is always great to see her More
by ESPY574
Employees Worked With
Abby,Witmer
December 10, 2018
The power of paitence and a smile!! I have always counted on the ladies and gentlemen at Southern and they stepped up once again!! Tin went far above and beyond to help get the back up c I have always counted on the ladies and gentlemen at Southern and they stepped up once again!! Tin went far above and beyond to help get the back up camera issue resolved and even put up with me missing an appointment or two. Always greeted ne with a smile More
by CDENISERICHARDS
Employees Worked With
Andy Feliciano
December 10, 2018
Pleased and will be back It was great to find out that they were open on saturdays. I called just a couple of days before and Ryan was able to put me on the schedule on Saturd It was great to find out that they were open on saturdays. I called just a couple of days before and Ryan was able to put me on the schedule on Saturday. I got everything done, and received very nice professional customer service. Good experience. More
by KATYA802002
Employees Worked With
Ryan from service department. Didn’t catch his last name
December 10, 2018
Great customer service Service rep. was very friendly and informative. Service was completed in timely manner. The process was smooth and i was in and out no hassle. Service rep. was very friendly and informative. Service was completed in timely manner. The process was smooth and i was in and out no hassle. More
by NTDAONE
Employees Worked With
Dave Browning
December 08, 2018
Very professional and thorough We used you all as a second opinion and are so glad we did. Andrew and team are awesome, very knowledgeable and trustworthy. Our beetle is happy and p We used you all as a second opinion and are so glad we did. Andrew and team are awesome, very knowledgeable and trustworthy. Our beetle is happy and purring More
by MYHONEYBUNNY4444
Employees Worked With
Andrew
December 04, 2018
The Best customer service I was unable to schedule my maintenance on line so Wes set up my appointment for the date and time that was convenient for me. Upon arrival Wes greete I was unable to schedule my maintenance on line so Wes set up my appointment for the date and time that was convenient for me. Upon arrival Wes greeted me and took my vehicle right in. He went over everything in great detail prior to the service being performed . Eric took great care of my vehicle and I only had to wait a minimal amount of time. Andrew and Brent were very accommodating during my visit. More
by GUERTLERS5
Employees Worked With
Wes, Andrew , Eric , and Brent
December 04, 2018
Very friendly and efficient The people here check in on you frequently and provide updates. The estimated time to complete the service was right on. And the waiting room is comfo The people here check in on you frequently and provide updates. The estimated time to complete the service was right on. And the waiting room is comfortable, with free WiFi so my work day was not interrupted. More
by STEPHIEJ_919
Employees Worked With
Abby
