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Southern Volkswagen Greenbrier
Chesapeake, VA
1,869 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,869 reviews
November 19, 2018
Happy Customer I took my car in for it's 210,000 mile service appointment. My service technician, Andrew Smithson, was there to meet/greet me before I could even op I took my car in for it's 210,000 mile service appointment. My service technician, Andrew Smithson, was there to meet/greet me before I could even open the car door. He then told me the service required, quoted the price and had me out the door in 2 hours. That's quality service! Thank you Andrew and Southern VW! More
by OCONNORIRISH
Employees Worked With
Andrew Smithson
November 19, 2018
Fast service Thank you for getting me in and out quick the other morning! I was able to have some time before I went into work to get things done, Thank you for getting me in and out quick the other morning! I was able to have some time before I went into work to get things done, More
by PETSOUNDS1972
Verified CustomerEmployees Worked With
I forgot
November 17, 2018
Great Fully satisfied with purchase. I have purchased three other cars and never had an issue. Customer service is great and they never try to sell me somet Fully satisfied with purchase. I have purchased three other cars and never had an issue. Customer service is great and they never try to sell me something I don’t want. More
by JONATHAN.SPINELLA
Employees Worked With
Reggie Myers
November 16, 2018
220,000 mile service I am a repeat owner and have always had exceptional service. The writers and other staff are excellent and help make the interruption to the normal s I am a repeat owner and have always had exceptional service. The writers and other staff are excellent and help make the interruption to the normal schedule work. They truly do try and make the service experience as easy on ghe customer as possible. More
by JOHN.RUARK
Employees Worked With
Abby(service writer)
November 13, 2018
Engine light keeps coming back Andrew Smithson was extremely helpful in assess my situation and assisted me in finding a long term resolution to the engine light that keeps coming b Andrew Smithson was extremely helpful in assess my situation and assisted me in finding a long term resolution to the engine light that keeps coming back. Thank you. More
by FOUOCATUNGSWFMF
Employees Worked With
Andrew Smithson
November 13, 2018
recall wonderful service, friendly staff, informative, quoted me right wait time and met that. opened doors took me to the car to explain additional services wonderful service, friendly staff, informative, quoted me right wait time and met that. opened doors took me to the car to explain additional services that I would need soon. More
by RACHEL.LOWE
Employees Worked With
Ryan Klein and Adam Alford
November 13, 2018
It took 3 hours to do check up on the car from 2017. This was the second time I was waiting so long, in exchange for waiting so so long I didn’t get any additional service like washing my car or discount This was the second time I was waiting so long, in exchange for waiting so so long I didn’t get any additional service like washing my car or discount for service. I will recommend to take some tips from other Wolkswagen services like from Omaha Nebraska. The people was good. More
by LIVIA.PALAM
Employees Worked With
Nono
November 12, 2018
Service Swift and fast! I had setup an appointment to get a inspection alone with alignment. Andrew was a great help and took care of all my car needs. THANKS Swift and fast! I had setup an appointment to get a inspection alone with alignment. Andrew was a great help and took care of all my car needs. THANKS More
by BLUEHARVEY3
Employees Worked With
Sherard Bethea
November 11, 2018
Very prompt service Service department worked me in although I was there on wrong date. Took care of my oil change no problem in and out very reasonable time. Service department worked me in although I was there on wrong date. Took care of my oil change no problem in and out very reasonable time. More
by RROBINSON953
Employees Worked With
Mike Cavicante
