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Southern Volkswagen Greenbrier
Chesapeake, VA
1,883 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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September 17, 2024
Some alternative dealers in the area were backed up several weeks but Southern VW made time for me. Southern always impresses with quality services performed by qualified technicians. several weeks but Southern VW made time for me. Southern always impresses with quality services performed by qualified technicians. More
by TGCHAMPION
Verified CustomerEmployees Worked With
September 16, 2024
Did not fix all my issues and wanted to charge another $199 diagnostic fee when I called back to get it fixed after the weekend. Should have fixed everything the first time around. Very poor customer serv $199 diagnostic fee when I called back to get it fixed after the weekend. Should have fixed everything the first time around. Very poor customer service. Will never bring my car back to this dealership. More
by ThisVWsucks
Employees Worked With
Service department sucks
September 15, 2024
I have been a southern customer for about 15 years. The service department is going through a new phase or transition. They are still recovering from the of Brett. My last experience getting my car The service department is going through a new phase or transition. They are still recovering from the of Brett. My last experience getting my car serviced was not great. The service tech immediately started selling me on several issues that were actually covered by warranty. The problem was they didn’t check my service history or my history of purchases (8 vehicles ). I didn’t feel like a valued, loyal customer. I had to ask them several times to check the history and warranty status and it turned that the service was covered by the warranty. So once that was settled it was all good. Just disappointed in the initial contact. More
by VICKIEMARK1
Employees Worked With
