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Southern Volkswagen Greenbrier

Chesapeake, VA

4.5
1,882 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,882 reviews

September 11, 2024

Clean and courteous dealership. Professional employees that are trustworthy. I'm comfortable taking my VW there for service. More

by GREG.HINCHMAN1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 11, 2024

Very friendly staff and they let me drop my car off early, and we’re done servicing it within 20 minutes of my appointment time! More

by ROSEMARYTAYLOR
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Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 10, 2024

Wait time for service decreased this visit. Friendly staff, service tech was mindful of my time as well. Convenient location. More

by Wanda johnson
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Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Sep 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2024

Accurate and timely service. My car runs great. The service department was professional and courteous. More

by GOLDENTHREE
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Recommend Dealer
Yes
Employees Worked With
Service dept
September 09, 2024

Wes is a great service advisor. He explains options well and I never feel like an old lady who is being shafted. Clean and welcoming waiting space. Work has been totally satisfac More

by LYNNE W
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Recommend Dealer
Yes
Employees Worked With
Wes, service advisor and a very friendly cashier
September 08, 2024

Wes is very nice. Dealership prices need to come down some but other than that it usually is good. More

by CMLEE1121
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Recommend Dealer
Yes
Employees Worked With
Wes in service
September 08, 2024

I questioned the high price of the tires and then they came back with a lower price, which makes me question your business practices. More

by SANDYNEO
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Recommend Dealer
Yes
Employees Worked With
Robert Webb
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

The communication and service was prompt and informative! I also really appreciated the night time drop box for the keys (would recommend putting a pen in there though). I would definitely go back for servic More

by HEATHERMIG
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Yes
Employees Worked With
Jason
September 06, 2024

Communication was atrocious. I was quoted incorrect repairs and then learned there were more things that needed to be done. Customer service was nonexistent. Pricing was ridiculo More

by MFONTAINE757
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Workmanship
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Recommend Dealer
No
Employees Worked With
Service
September 06, 2024

The dealership went above and beyond with making sure all my service needs were met. More

by JULIEN2
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Recommend Dealer
Yes
Employees Worked With
Tim
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