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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.5
1,854 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,854 reviews

February 08, 2024

I was supposed to get a callback telling me when my parts would be in and I never got a call instead I called almost a month later myself to find out what was going on then boom now I got an appointment to c More

by rael92
Recommend Dealer
No
Employees Worked With
Heather, my last visit was last month
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Feb 09, 2024 -

Southern Volkswagen Greenbrier responded

"Rael92" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernvolkswagengreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 07, 2024

Very friendly, Rob Webb was great. Love the car. Thank you. Bye bye for now. More

by rbcook123
Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Gregory
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Feb 08, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 06, 2024

It was ok for the most part. The courtesy shuttle needs to come back along with loaners that's you don't have to rent. I'm already here spending money, I don't need to spend more More

by daniel.apiag
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 08, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 06, 2024

service advisor was very attentive and tech gave informative advice on my issue they helped me resolve the issue More

by LVKEYSERLING
Recommend Dealer
Yes
Employees Worked With
guy in pink snap-on hoodie
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Feb 08, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 06, 2024

No time wasted. I was in and out in no time I absolutely love this dealership More

by TMCCOY508
Recommend Dealer
Yes
Employees Worked With
Wes. Steve was so sweet
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Feb 08, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 05, 2024

Needed 69k service and also some repairs to speed sensors they did all in same day More

by DMARSHALL757
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 12, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 04, 2024

Bought the car! Great that they came to pick me up. Great customer service! Thanks! More

by gggtease
Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Gregory
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Feb 06, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 01, 2024

Everything went smoothly. Would have like the transaction of the purchase to go faster. We love our new car More

by greatbridgelabradoodles
Recommend Dealer
Yes
Employees Worked With
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Hurston
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Feb 02, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 01, 2024

The staff was very friendly and attentive. They were ready to answer any/all questions I had. I had from beginning to end a great experience. More

by MGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jones, Tom Norfleet, Tim F.,
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Feb 02, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2024

Top notch customer service! ! Charlie has always gone above and beyond and it shows as I am a repeat Charlie customer!! More

by SarahAnn
Recommend Dealer
Yes
Employees Worked With
Charlie Roy
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Feb 01, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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