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Southern Volkswagen Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.5
1,883 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,883 reviews

February 11, 2024

Had vehicle serviced, state inspection and tires rotated. Service department was very responsive and courteous. More

by skrbtm
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 11, 2024

Excellent. Wes took me as a walk in, figured out my cars challenging problem. Ordered the part and worked with my schedule to fit me in on a Saturday for the re More

by THOMASTW
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

It was great. They helped me a lot and explained it simply to me what could be wrong with my car. Wes was great More

by JKIRKLAND904
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 11, 2024

Wonderful. Answered every question I had and if he didn't know he went and got help instead of just leading me astray More

by jna98
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

I appreciate the time Wes took to answer all of my questions and to explain the work that was being done. More

by KRISTIN09039
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

friendly and they do their job time efficient waiting area is too small good manners More

by Jezers_dg
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2024

He was courteous, professional, informative, caring and supportive. He taught me things about my car and made sure that I text him if I had any questions or concerns. He is a Phenomenal example of what cus More

by ynmarion
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2024

This dealership and Andrew Smithfield is very unprofessional, unconcerned, and lacks communication. No updates on your car, nobody calls and let you know anything just leave you completely in the More

by Jackson.briana9021
Recommend Dealer
No
Employees Worked With
Andrew Smithfield
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Feb 09, 2024 -

Southern Volkswagen Greenbrier responded

We value and appreciate your business, Briana. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 09, 2024

My problem was discovered quickly and was found to be under warranty. I am very thankful! More

by KMOM
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 08, 2024

I was supposed to get a callback telling me when my parts would be in and I never got a call instead I called almost a month later myself to find out what was going on then boom now I got an appointment to c More

by rael92
Recommend Dealer
No
Employees Worked With
Heather, my last visit was last month
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Feb 09, 2024 -

Southern Volkswagen Greenbrier responded

"Rael92" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernvolkswagengreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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