Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Volkswagen Greenbrier
Chesapeake, VA
1,908 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,908 reviews
Verified Customer
October 05, 2023
I was originally told the repair would take 4-5 hours but I did not get my car back for three days. I had to keep asking when it would be done and I feel the service representatives should keep the customer I did not get my car back for three days. I had to keep asking when it would be done and I feel the service representatives should keep the customer updated when there is such a massive delay. I had a week old baby at home and did not need the extra stress of being careless for days. I was not impressed More
by EMZ13K
Employees Worked With
Tim
October 03, 2023
Southern Volkswagon was easy to schedule with. I dropped my son's car off the night before and it was ready early the next day. Tim called me with other items that needed to be done and explained I dropped my son's car off the night before and it was ready early the next day. Tim called me with other items that needed to be done and explained what they were. This is a much better experience than the Southern GMC service center for sure! More
by VA4CUNNINGHAMS
Employees Worked With
September 22, 2023
The reason I bring my ALLTRACK to Southern is because I trust and rely on Tim Champion. He provides the information I need to make choices regarding maintenance actions, and he looks for opportunities to trust and rely on Tim Champion. He provides the information I need to make choices regarding maintenance actions, and he looks for opportunities to mitigate costs. Much appreciated. Also, thanks and commendation to your warranty administrator who more than once has provided a share-cost or discount. More
by STEVEN.LITWILLER
Employees Worked With
Tim Champion
September 16, 2023
Great truck and great sales man. I would probably buy another one there.lol need to work on better deal to walk out the door. But great person I delt with.. I would probably buy another one there.lol need to work on better deal to walk out the door. But great person I delt with.. More
by smithearvin
Employees Worked With
David Hoopes
December 26, 2022
IF I could leave 0 Stars I would. This place should be avoided at ALL costs. ANDREW SMITHSON oversaw a State Inspection over my car and he and despite my car passing the inspection, t This place should be avoided at ALL costs. ANDREW SMITHSON oversaw a State Inspection over my car and he and despite my car passing the inspection, the brake calipers were not put back on the car properly and the Knock Sensor was "loose" which caused my engine light to come on days after leaving. Then when I called to have the car towed, they gave me the run around and essentially had my car disabled for almost a week. To make matters worse ANDREW denied hearing any dragging noise, which literally happens everytime the wheels move yet he told me he "couldn't reproduce it". I took my car to Pep Boys to get brake pads and he confirmed to me that the Calipers weren't on properly which caused them to grind against the rotors. I had to get Rotors AND calipers thanks to these crooks which cost me $1k for something that should've never occurred from a STATE Inspection. STAY AWAY FROM SOUTHERN AUTO GROUPS. Take your money elsewhere and don't give them any of your money. I nor anyone I know will be buying from them anymore. More
by Asuratb
Employees Worked With
Andrew Smithson
February 28, 2022
They were so very helpful and so easy to work with. Charlie Roy was FANTASTIC! One of the easiest buying experiences I have ever had! Charlie Roy was FANTASTIC! One of the easiest buying experiences I have ever had! More
by melaniewhitehead
Employees Worked With
Charlie Roy Schesventer
