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Southern Volkswagen Greenbrier
Chesapeake, VA
1,881 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,881 reviews
September 17, 2019
Excellent Service! Andrew handled my service request in a smooth and very professional manner. He strives hard to provide a high level of quality service and cares abo Andrew handled my service request in a smooth and very professional manner. He strives hard to provide a high level of quality service and cares about your satisfaction. Excellent job Andrew! More
by ARTMONROE
Verified CustomerEmployees Worked With
Andrew Smithson
September 16, 2019
Replace battery Amazing job with changing out the battery. The Volkswagen Dealership is very nice, inside and out. Andrew went above and beyond all expectations with Amazing job with changing out the battery. The Volkswagen Dealership is very nice, inside and out. Andrew went above and beyond all expectations with customer service. More
by BLAPLANTE79
Employees Worked With
Andrew
September 16, 2019
Very satifed Service on my vehicle was great. Andrew was great very professional and polite. Look forward to having him service my vehicle again. Explain what to m Service on my vehicle was great. Andrew was great very professional and polite. Look forward to having him service my vehicle again. Explain what to me what he was doing. He did a great job. Thank you so much Andrew. More
by ESCSBPREVENTION
Employees Worked With
Cynthia Rawlings
September 16, 2019
Outstanding service! Mike from service was busy with multiple customers, but you couldn't tell from the high quality of service. He went above and beyond to provide all my Mike from service was busy with multiple customers, but you couldn't tell from the high quality of service. He went above and beyond to provide all my options based on my service needs. More
by EARLY_MORNING_YAWN
Employees Worked With
Mike
September 16, 2019
“Where It’s All About You” The dealership claims it’s all about the customer but it’s from being remotely about the customer. Forget timelines, plan on spending hours there, tak The dealership claims it’s all about the customer but it’s from being remotely about the customer. Forget timelines, plan on spending hours there, taking multiple trips, and nothing getting done. Poor communication within the company and with the customers. Employees are always on there phone in front of the customer and not for business, but yet never have time to return your calls. Worst dealership I have ever dealt with. I am sure they have a couple decent employees somewhere within the business but I didn’t get a chance to meet them within my 20 hours spent at the dealership. More
by Ash
Employees Worked With
Cortez Gilliam, Bobby Ford
September 16, 2019
This was a great experience. Cynthia was extremely helpful and sincere. I was pleasantly surprised overall. I appreciated the honesty and customer service. I would recommend this Cynthia was extremely helpful and sincere. I was pleasantly surprised overall. I appreciated the honesty and customer service. I would recommend this place to other people. More
by MALIBU19777
Employees Worked With
Cynthia Rawlings
September 16, 2019
Tim is the best Tim is simply the best - he fully explains everything and is honest. He is the main reason why I bring my car to get service. Tim is simply the best - he fully explains everything and is honest. He is the main reason why I bring my car to get service. More
by KJ6
Employees Worked With
Tim
September 15, 2019
Chad’s service review Wes was the epitome of professionalism. He was polite and knowledgeable throughout the service experience, I would highly recommend Southern VW to all Wes was the epitome of professionalism. He was polite and knowledgeable throughout the service experience, I would highly recommend Southern VW to all owners in the Hampton Roads area. More
by CHADNVICKYHAYES
Employees Worked With
Wes, Reggie Myers
September 14, 2019
Great Service! Professional, prompt & punctual service! A shout out to Kenna Wolf for taking care of me. Service was quick, friendly , and welcoming environment. Thi Professional, prompt & punctual service! A shout out to Kenna Wolf for taking care of me. Service was quick, friendly , and welcoming environment. This dealership is top notch. More
by XCLUSIV110
Employees Worked With
Kenna Wolf
September 13, 2019
Not a pleasant experience I went to get my vehicle serviced for a mis firing code 304. I have called the warranty company that Volkswagen made me by for $4000. They told me tha I went to get my vehicle serviced for a mis firing code 304. I have called the warranty company that Volkswagen made me by for $4000. They told me that my vehicle would be covered and could get a rental. I go to the dealership and they tell I need to pay out of pocket for the rental and then they could not find me a rental. So they Diagnose it and that told me the repair would be 1,000. And the called the warranty company and now they wont cover it. They told me the dealer sold you the wrong warranty. Me now stuck I cant pay for that. So dealer said then you have to pay us for the Diagnost fee $135. I had a $100 because my warranty deductible was as such. So I went to a honest dealership and the mechanic lent me the $35 to but the coil and fix my issues for just $35 and the car now runs like new. More
by OSAEZII
Employees Worked With
Tim
