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Southern Volkswagen Greenbrier

Chesapeake, VA

4.5
1,876 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,876 reviews

July 30, 2019

Car Upkeep Tim and the Greenbrier VW Team r all ways in their "A Game" They make sure U know what ur getting before U come out of pocket! More

by REESEDAWGMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing this amazing review of our team! We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best regards, Farley Perkins Vice President 757-424-4689

July 30, 2019

Oil Change I love that Southern Volkswagen does free oil changes! They were complete with my oil change in a little over an hour and the staff was all very frien More

by SHANNON.DONAHUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Thompson
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for sharing your experience with us! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Farley Perkins Vice President 757-424-4689

July 30, 2019

Part of the VW family for life! Cynthia was just as excited as I was to find my new final edition beetle! I had bought my 2001 from Farley brand new. It was great to see him again More

by CATWYATT77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins, Cynthia Rawlings
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for the wonderful review of your recent visit at our dealership and your experience working with Cynthia. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Farley Perkins Vice President 757-424-4689

July 29, 2019

Great Service Always great timely service with very friendly and professional staff. Please keep doing everything that you are doing. Will do business again and r More

by RPABBOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Farley Perkins Vice President 757-424-4689

July 29, 2019

Headlight recall Service Wes was efficient and professional. He was also very informative and you could tell he listens to the customer. Thanks for making it fast and cheap More

by WCRN07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in efficient, informative, and professional customer service and I'm glad that Wes made such a great impression on you. Best regards, Farley Perkins Vice President 757-424-4689

July 29, 2019

New Tires and Alignment Southern Volkswagen Greenbrier Service Dept is the best. Their knowledge and customer service is second to none! I will no doubt be a repeat custome More

by GolfyGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Wesley
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Southern Volkswagen Greenbrier's Service Department. Best regards, Farley Perkins Vice President 757-424-4689

July 29, 2019

Quick Inspection My inspection was completed on time. Issues that needed to be fixed were explained to me and taken care of. No surprises or extra expenses. More

by CRWILLIAMS92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 01, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your kind words! We are thrilled that our staff have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best regards, Farley Perkins Vice President 757-424-4689

July 28, 2019

Fast, clean and great service! I was pleased that the job was done in the timely manner I was informed about when I arrived. Everything was done and I was updated as things got done More

by ELEYBRITTANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rawlings
Aug 02, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Southern Volkswagen Greenbrier. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Farley Perkins Vice President 757-424-4689

July 26, 2019

Check engine light and tire pressure light The check engine light was taken care of and I did the recommendef service. The tire pressure light was still on when I picked up my car. I'm not sure More

by BERNARDBOONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Aug 02, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Farley Perkins Vice President 757-424-4689

July 26, 2019

Non-competitive pricing I scheduled my service appointment online over 1 week prior to the actual appointment. I arrived at the dealership to check in my vehicle and they did More

by JEREMY.KOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara McCullough
Aug 19, 2019 -

Southern Volkswagen Greenbrier responded

We strive for 100% customer satisfaction and it is apparent your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact 757-424-4689 so we can discuss possible solution options with you. Sincerely, Farley Perkins Vice President 757-424-4689

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