Southern Volkswagen Greenbrier - Service Center

I always appreciate the professionalism of Tim Champion. He always explains things so well and let me know exactly what is happening with my car. He always explains things so well and let me know exactly what is happening with my car. More

My car was serviced. Audi TT . 2003 The instrument cluster light was showing that the convertible top latch was in an unlocked position . After three hours. $200 dollar Audi TT . 2003 The instrument cluster light was showing that the convertible top latch was in an unlocked position . After three hours. $200 dollars later. . The first time I put the top back up the light came back on.. you did not fix it. As I hoped it would have been. You just got it to turn off. One Time. Would have been ok to me . If you say , To me . We got the light to turn off . Another 200 dollars. And we will try to fix it this time. More

Excellent work with status video from the mechanic. Follow on recommendation was well received and accepted. Follow on recommendation was well received and accepted. More

Andrew Smithson is great in customer service. Highly recommend. Biggest issue with this dealership is NO transportation while service is being done for any distance no matter the time vehicle Highly recommend. Biggest issue with this dealership is NO transportation while service is being done for any distance no matter the time vehicle needs to be there. More

I always stay during service and never have had any issues Thanks I will continue to do my services this way issues Thanks I will continue to do my services this way More

Andrew was the best! Explained everything to me. I was in and out in very reasonable amount of time for the service I needed. Explained everything to me. I was in and out in very reasonable amount of time for the service I needed. More

Pleasant, timely, professional! I had an oil change done to my vehicle on Saturday. The service was quicker than I expected! My service associate was kind, polite , and professional I had an oil change done to my vehicle on Saturday. The service was quicker than I expected! My service associate was kind, polite , and professional. More

Trying to get service scheduled is a nightmare I "ve drive an hr to not be seen drive an hr to not be seen More

Always an easy experience. Nice staff and speedy work. Always an easy experience. Nice staff and speedy work. The coffee in the lobby is really good too. Nice staff and speedy work. Always an easy experience. Nice staff and speedy work. The coffee in the lobby is really good too. More

Great people, great service. .. always. I would recommend Southern Volkswagen to anyone who asks me ! .. always. I would recommend Southern Volkswagen to anyone who asks me ! More