Southern Volkswagen Greenbrier - Service Center

Waited a little longer than usual( more than 2 hours) but good other than that. good other than that. More

Staff was friendly and informative. They did exactly what they said they were going to do, no more no less. Loved the video of the inspection. Loved that they called when they were fin They did exactly what they said they were going to do, no more no less. Loved the video of the inspection. Loved that they called when they were finished. Wouldn't change a thing. More

Tim was helpful with addressing our concerns & questions. We were also happy with the 20k maintenance. Quality and professional service by the entire team! We were also happy with the 20k maintenance. Quality and professional service by the entire team! More

Always a pleasure doing business. Fair and reliable Highly recommended to others for their car care and service. Fair and reliable Highly recommended to others for their car care and service. More

Nice and welcoming from the start. Didn’t take as long to do my service. Didn’t take as long to do my service. More

Robert Webb has always been amazing as this is the 3rd car I have purchased for Southern. This recent sale had a few issues and Mike and Tim and Mack worked together to make the car right. I thank the w car I have purchased for Southern. This recent sale had a few issues and Mike and Tim and Mack worked together to make the car right. I thank the whole team, including a sales person, whose office is right to Robert’s was so helpful as well. Love the car and thank everyone who assisted in the sale and fixing the problems. More

The customer service was A-1 I literally live across the dealership ship in Virginia Beach and refuse to go to them due to there lack of professionalism and customer service... please please keep the custom dealership ship in Virginia Beach and refuse to go to them due to there lack of professionalism and customer service... please please keep the customer service A-1. More

Brought my car in the night before for an oil change and tire rotation and they were speedy with it! Messaged me when it was ready the next morning. Smooth process tire rotation and they were speedy with it! Messaged me when it was ready the next morning. Smooth process More

I did an online appointment & the dealership handled everything professionally from start to finish. everything professionally from start to finish. More

I can’t say enough good things about my experience at Southern Greenbrier Volkswagen! Even though I brought in my 2010 Tahoe, the team treated me like family from the moment I walked in. The staff is inc Southern Greenbrier Volkswagen! Even though I brought in my 2010 Tahoe, the team treated me like family from the moment I walked in. The staff is incredibly friendly, professional, and clearly committed to going above and beyond for their customers. The facility is spotless and well-organized, and the waiting area is genuinely comfortable—plenty of seating, a relaxed atmosphere, and even snacks to enjoy while you wait. It made the whole process feel easy and stress-free. A huge thank you to Michael for his exceptional customer service. He kept me informed every step of the way and made sure I was taken care of from start to finish. His attention to detail and kindness did not go unnoticed. Highly recommend this dealership for anyone needing quality service and a welcoming environment—you won’t be disappointed! More