Southern Volkswagen Greenbrier - Service Center

Good job, I got in fast for state inspection and oil change, Wes did good change, Wes did good More

Very fast and convenient. . Kept me updated on my car Situation. Help me out with a Payment plan . Kept me updated on my car Situation. Help me out with a Payment plan More

Tim was my service representive. He was very professional and customer service friendly., the problem with my car was resolved! He was very professional and customer service friendly., the problem with my car was resolved! More

My service writer andrew was excellent and Polite through the whole process I would highly recommend southern volkswagen the whole process I would highly recommend southern volkswagen More

Staff are pleasant and did exceptional work on my car. That are very helpful to get all what needed done in no time. That are very helpful to get all what needed done in no time. More

I wish the service had been a little quicker but otherwise there was no problem. otherwise there was no problem. More

Work was good. Communication from service writer was not great would not return messages once initial timeline to complete work was passed. Communication from service writer was not great would not return messages once initial timeline to complete work was passed. More

The technician did a great job. He more than what l came in for Thanks He more than what l came in for Thanks More

Tim was great and kept me informed. Took a long time to get parts. No fault of the adviisor Took a long time to get parts. No fault of the adviisor More

Very disappointed in the quality of service since purchasing our two vehicles. We’ve spent thousands of dollars at your establishment and are told we have significant repairs needed every time we com purchasing our two vehicles. We’ve spent thousands of dollars at your establishment and are told we have significant repairs needed every time we come in for service, including a head gasket needed for a 2020 vehicle. We received a second opinion from another mechanic and none of the issues we were provided in our last service are not even accurate. Hate feeling like we are being taken advantage of when we’ve been loyal customers for over 6 years. More