Southern Volkswagen Greenbrier - Service Center

Any time that I go to the dealership here, I am always taken great care of. Tim is awesome and always makes sure I am good! taken great care of. Tim is awesome and always makes sure I am good! More

Great service they took care of my car and a short time, great service. Thank you. great service. Thank you. More

It's awesome working with southern volkswagen. Early drop off worked perfect. I got a good communication and got my job finished well ahead of time. Early drop off worked perfect. I got a good communication and got my job finished well ahead of time. More

Very prompt , excellent service, friendly concern response manner good helpful quick warming welcoming Complete satisfaction response manner good helpful quick warming welcoming Complete satisfaction More

Too slow and wait is too long for aoil change. Other can do it 10 mins why can southern do what Other can do it 10 mins why can southern do what More

Wes is great. He answered my questions and followed through on everything that was talked about and was very responsive during the process. The work was perform He answered my questions and followed through on everything that was talked about and was very responsive during the process. The work was performed quickly and seems to have been done well. More

Very disappointed in the communication or lack there of. First time I have ever had such poor communication. Was unable to reach anyone by phone and texts went unanswered. Tim has been my service coordinato First time I have ever had such poor communication. Was unable to reach anyone by phone and texts went unanswered. Tim has been my service coordinator for a long time and this is the first time I’ve had such a lacking. Maybe you are under staffed. Won’t stop me from returning though. More

Andrew in service was amazing! Great communication and follow up! The service received exceeded my expectations!! Thank you for a great experience! Great communication and follow up! The service received exceeded my expectations!! Thank you for a great experience! More

The dealership was a little slow getting to me once I checked in (which was about 30 minutes early). Once they got to me, the process was as smooth as it could be. checked in (which was about 30 minutes early). Once they got to me, the process was as smooth as it could be. More

Happy with everything but the wait for an oil change. . You can’t make an appointment so you never know when to go. . You can’t make an appointment so you never know when to go. More