Southern Volkswagen Greenbrier - Service Center

Accurate and timely service. My car runs great. The service department was professional and courteous. My car runs great. The service department was professional and courteous. More

Wes is a great service advisor. He explains options well and I never feel like an old lady who is being shafted. Clean and welcoming waiting space. Work has been totally satisfac He explains options well and I never feel like an old lady who is being shafted. Clean and welcoming waiting space. Work has been totally satisfactory and completed as promised. More

Wes is very nice. Dealership prices need to come down some but other than that it usually is good. Dealership prices need to come down some but other than that it usually is good. More

I questioned the high price of the tires and then they came back with a lower price, which makes me question your business practices. came back with a lower price, which makes me question your business practices. More

The communication and service was prompt and informative! I also really appreciated the night time drop box for the keys (would recommend putting a pen in there though). I would definitely go back for servic I also really appreciated the night time drop box for the keys (would recommend putting a pen in there though). I would definitely go back for services there! More

Communication was atrocious. I was quoted incorrect repairs and then learned there were more things that needed to be done. Customer service was nonexistent. Pricing was ridiculo I was quoted incorrect repairs and then learned there were more things that needed to be done. Customer service was nonexistent. Pricing was ridiculously high. More

The dealership went above and beyond with making sure all my service needs were met. my service needs were met. More

They do a great job, are friendly and knowledgeable . I have know complaints at all. I have know complaints at all. More

Southern has been the best service experience that I have had, and has made me not only a VW customer, but a Southern customer for future services had, and has made me not only a VW customer, but a Southern customer for future services More