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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,453 Reviews

1,453 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 29, 2024

Tim was great per usual! He always gives me multiple options and suggestions every time I come for service! More

by Danae
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 28, 2024

Excellent communication and very helpful. Responded in a very timely manner to all of my questions. More

by morganglock90
Recommend Dealer
Yes
Employees Worked With
Wes
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 28, 2024

I always receive stellar service from VW Southern Greenbrier. Everyone that I've encountered in that dealership since November 2023 was friendly and professional. I respect Adam's professional transp More

by michelle.n.pia
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 27, 2024

The dealer ship is always clean I’m always in and out as fast as possible the service writers are nice and thorough with expecting my car . More

by JONESDAVID904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 27, 2024

Adam kept me informed of the repair progress and was very courteous. Even let me borrow his favorite pen. More

by tomkulaw
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 26, 2024

Great customer service. Fast service. I would highly recommend other people to buy and service their vehicles at southern Volkswagen More

by EMMOORE1985
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 25, 2024

I had a great experience. Dropped vehicle off and Adam notified me via text and work was completed within the given timeframe. Everything was great, Adam was very professional More

by SHAFFERK16
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback!

February 24, 2024

Tire pressure light on (after a couple of times not addressed by Southern Collision after accident repairs). I called ahead and he told me to bring it right in. Always superior service and appreciate t More

by Bellagina00
Recommend Dealer
Yes
Employees Worked With
Wes Tolson in service
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 23, 2024

The great service advisor. He provided all the information and needs of my vehicle. He was Very kind and curtesy. More

by NMOAZAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department I think his name was Andrew?
Feb 23, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2024

It went very well, the dealership told me exactly what was wrong with my vehicle with little run around. More

by BAKERSARTBOX
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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