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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,482 Reviews

1,482 Reviews of Southern Volkswagen Greenbrier - Service Center

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April 04, 2024

Great service and customer service. Got vehicle back in a timely manner which is always great! More

by NANSEMONDPCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Roy Schesventer, Isaiah Graham, Robert Boyd, Eric MCKENNA-HALLAL, Alexander Otto, Travis Wilson, Trevor Garvin, John Caddell
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 02, 2024

Very help and explained all services in a way I could understand and what was needed and what was recommended More

by john.day.iv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Roy Schesventer, Isaiah Graham, Robert Boyd, Eric MCKENNA-HALLAL, Alexander Otto, Travis Wilson, Trevor Garvin, John Caddell
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 02, 2024

The service is always the Very Best, the Customer Service is always the Best I would recommend Southern VW to family and friends More

by TEENY49
Recommend Dealer
Yes
Employees Worked With
Andrew Smithison
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 02, 2024

Honest and reliable service. Friendly and helpful service managers. I appreciate the media of additional problems found during service. Volkswagen could do a better job of preven More

by AMIRABELJR
Recommend Dealer
Yes
Employees Worked With
Wess
Jul 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback.

April 01, 2024

Very informative He explained everything he had to do to my vehicle. I was very appreciative. More

by FATS1954
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2024

While being in VA temporarily (2 years), Wes performed both standard services and persistent issues after an accident late last year. He and his team diagnosed the problem after Southern Collision failed More

by Bellagina00
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 01, 2024

Came in for routine care, had an issue after I left and Adam took care of it right away. Excellent customer service. More

by CMSAUL76
Recommend Dealer
Yes
Employees Worked With
Adam Bailey
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 01, 2024

Great service at a great price. I was greeted at my car by Adam and he kept me informed on the services performed on my vehicle. More

by JSFRIERSON
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 01, 2024

My experience at Southern Volkswagen was fast and convenient. Couldn't ask for more. Will return More

by JAMECIABROWN1988
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2024

Courteous, kind, explained work being done! Service was good and time friendly Upon arrival, I was greeted, car inspected for scratches/dents, shortly after, my vehicle was taken back.. More

by LPERKINS75
Recommend Dealer
Yes
Employees Worked With
Andrew is my service representative
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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