
Southlake Kia
Merrillville, IN
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Lemon to Love I came in to get service on my Kia Sorento I got from another dealer and it ended up needing it’s engine replaced after only about 10-11 months of own I came in to get service on my Kia Sorento I got from another dealer and it ended up needing it’s engine replaced after only about 10-11 months of ownership. I was waiting for my ride before I even knew this and mike helped me get approved for an upgraded Sorento and now instead of a lemon, I have a panoramic moonroof, & infinity speakers. Thank you for helping a childhood dream come to life! More
Michael arizman was awesome I give them 5 stars bc they helped me out and was awesome and answered every question and gave us a great deal on our new Kia Optima. I give them 5 stars bc they helped me out and was awesome and answered every question and gave us a great deal on our new Kia Optima. More
Amazing I was very happy with my over all experience there I didn't feel pressured at all to buy they were very honest and helpful they took the time to expla I was very happy with my over all experience there I didn't feel pressured at all to buy they were very honest and helpful they took the time to explain everything step by step with me and I can say that I will be a life time customer with them More
Customer service Mike!!! He was awesome so friendly did his best and he was pretty laid back and not pushy at all. Anyone who goes to Southlake Kia should ask for him!!! He's He was awesome so friendly did his best and he was pretty laid back and not pushy at all. Anyone who goes to Southlake Kia should ask for him!!! He's the best!!!! More
Committment to getting me the deal I needed Rob helped me from the minute I arrived, helping me find just the right purchase for the payment I needed. He was attentive and determined to get me Rob helped me from the minute I arrived, helping me find just the right purchase for the payment I needed. He was attentive and determined to get me just what I went in hoping for. Thanks, Rob! More
Helpful and attentive service dept staff The staff in Southlake Nissan's service area listened to my concerns and recommended only the work that needed to be done immediately. When I returne The staff in Southlake Nissan's service area listened to my concerns and recommended only the work that needed to be done immediately. When I returned to have the remainder of the work done, they fully explained all expected charges and helped when I needed a ride. We appreciate them! More
Excellent I was very please with the overall experience!! From the time I walked it to the time I walked out! The rep greeted me at the door and answered all my I was very please with the overall experience!! From the time I walked it to the time I walked out! The rep greeted me at the door and answered all my questions! More
Pure Joy I highly recommend everyone that is looking to trade or purchase a vehicle to go to Michael "Ray" Arizmendi! He knows how to work his magic and will h I highly recommend everyone that is looking to trade or purchase a vehicle to go to Michael "Ray" Arizmendi! He knows how to work his magic and will have you going home with a used or new vehicle! He is definitely a miracle worker! Go to him, goes by Mike, Michael, or Ray...look or ask for him! You'll be leaving the car lot happy More
Amazing Customer Service Mike was extremely helpful and patient with me. He got me the best possible deal and I was able to leave in a new 2019 Forte! I’m only 23 and I don’t Mike was extremely helpful and patient with me. He got me the best possible deal and I was able to leave in a new 2019 Forte! I’m only 23 and I don’t have the best credit, but he made it possible! I love my car! More
Surprised to be able to purchase a new vehicle! Mike Arizmendi was absolutely fantastic! We had spoken before my husband and I went into the dealership l. By the time we got there everything was set Mike Arizmendi was absolutely fantastic! We had spoken before my husband and I went into the dealership l. By the time we got there everything was set up for us to walk out with a car. Mike made the experience effortless! Will definitely be purchasing from him in the future! More