
Southlake Kia
Merrillville, IN
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It was an awesome experience once again I love the service! Me and my family are extremely happ with our new vehicle! I will most definitely have other people two shop with Kia I love the service! Me and my family are extremely happ with our new vehicle! I will most definitely have other people two shop with Kia More
Very pleasant 2019 Kia Soul Purchase My wife and I purchased a 2019 Kia Soul on 11-23-2018. Our salesman was Earl Nymeyer. Earl has many years of experience at this dealership and was v My wife and I purchased a 2019 Kia Soul on 11-23-2018. Our salesman was Earl Nymeyer. Earl has many years of experience at this dealership and was very knowledgeable and professional. Earl took the time to show me the service department as well. Tom in finance knows the business and the process and was very efficient and professional. We were in and out in an hour to close the deal as opposed to the several hours of waiting around we experiences with our prior purchase (3 months ago at another dealership). We had looked at 4 other vehicles in this class (Honda, Buick, Subaru and Hyundai). The Kia was the best quality, warranty and value proposition. The transaction was smooth and the experience was not high pressured. We just took delivery of the vehicle a few days ago but thus far we are really enjoying our new Soul. No regrets. More
Best Experience ever. We walked in with low hope with a compassion to get the help that we needed after meeting mike he made sure we got the car that we could afford and lo We walked in with low hope with a compassion to get the help that we needed after meeting mike he made sure we got the car that we could afford and loved he is the bomb diggadee... More
dealership service service is very attentive to customer needs and waiting time for work is very reasonable. shop is very clean and presentable sales staff is very frien service is very attentive to customer needs and waiting time for work is very reasonable. shop is very clean and presentable sales staff is very friendly. overall my experience was very acceptable. More
Very pleasant all around Sales manager Tom Tubman was very helpful as well. Overall I appreciated the time they took to listen to what I was looking for. Some places are very Sales manager Tom Tubman was very helpful as well. Overall I appreciated the time they took to listen to what I was looking for. Some places are very pushy and I did not experience that at all!! More
Highly recommend this dealership Our experience from our greeting to driving off with our new Murano was a great all the way around. Everyone there is friendly and helpful. Our experience from our greeting to driving off with our new Murano was a great all the way around. Everyone there is friendly and helpful. More
Honest and quick This is the third time I dealt with Carlos. He was very helpful and made a recommendation which I took about my tires. As long as he is there I will This is the third time I dealt with Carlos. He was very helpful and made a recommendation which I took about my tires. As long as he is there I will contact him. More
Service Excellent customer focus received from Randy and Brian. Kept me informed on the status of my car and when it would be ready. None better than Randy a Excellent customer focus received from Randy and Brian. Kept me informed on the status of my car and when it would be ready. None better than Randy and Brian. More
Great experience Mike A was fantastic! Very friendly staff and very efficient. This is a great place to purchase a Vehicle...new or used. Highly recommend Mike A.. Mike A was fantastic! Very friendly staff and very efficient. This is a great place to purchase a Vehicle...new or used. Highly recommend Mike A...very friendly And helpful. More
Great Service Mike was amazing!! He took a bad situation and made it so much better. His patience is rare! I thank him from the bottom of my heart for showing me wh Mike was amazing!! He took a bad situation and made it so much better. His patience is rare! I thank him from the bottom of my heart for showing me what a real salesman is!! Thank you again Mike! More