
Southlake Kia
Merrillville, IN
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A new car for me! Soon as my daughter and I arrived at South Lake Kia, Roberto Bustos open the door with a welcome greeting. I came in tired and disgusted. He immediate Soon as my daughter and I arrived at South Lake Kia, Roberto Bustos open the door with a welcome greeting. I came in tired and disgusted. He immediately tried to make me feel more relaxed by asking me how could he help me. I told him my situation about my car which I have not driven in 1 1/2 years. I couldn’t afford to get my car fixed. Roberto asked me about my lifestyle. I am now the owner of a black 2019 SOUL. My car payments were less than my old car. He worked it out for me. This is the person you need to see, Roberto Bustos. More
Roberto is Amazing Roberto is amazing! Great service and great price and went above and beyond to make sure I got the car I needed for the right price. Roberto is amazing! Great service and great price and went above and beyond to make sure I got the car I needed for the right price. More
Finally getting on my feet OMG where do I start?! I walked in just to see what could be done for me and walked out with a brand new car! I've never, ever had a brand new car!! E OMG where do I start?! I walked in just to see what could be done for me and walked out with a brand new car! I've never, ever had a brand new car!! Everyone that worked with me was amazing! So informative. And they put me in something I can be PROUD to drive!! Not to mention, help build up my credit. Thank you! Thank you! Thank you! More
Ask For Roberto Roberto was excellent, and I would recommend him to anyone in the market. His knowledge of the vehicle was beyond expert which made the decision to p Roberto was excellent, and I would recommend him to anyone in the market. His knowledge of the vehicle was beyond expert which made the decision to purchase much easier. Roberto worked with us through the entire process and made sure any concerns were met with 100% satisfaction. More
It was a laid back experience. Didn't have any issues. I do wish they had been a little flexible on price and they should have said up front that it didn't come with a spare. I inqu Didn't have any issues. I do wish they had been a little flexible on price and they should have said up front that it didn't come with a spare. I inquired over 20k and no spare... that's cheap and crap!!! More
Amazing! My salesman Roberto was simply fantastic. He could tell when I came in the door that I was a bit nervous. I was returning my lease, and looking for th My salesman Roberto was simply fantastic. He could tell when I came in the door that I was a bit nervous. I was returning my lease, and looking for the 1st car I would get on my own. He sat me down and made me feel completely comfortable.We walked through what I was looking for and what was in my price range. He brought out a few options, and with his help, along with Dan and Shawn, I fell in love with my new 2018 Kia Sportage. Roberto was so helpful and really worked hard to find me something I would love. I was able to do it on my own thanks to these gentlemen, which I was ecstatic about. I signed all my paperwork with Tom, who made it so simple, and was in and out with me new "baby", in less then 2 hrs. I work at a car dealership and I would still never go any place but here, in fact this is my 3rd lease with them. Thank you so much for another wonderful experience! More
Fantastic I spent the entire day sesrching for a car and ended up here with Mike and in less than 2 hoyrs got me the exact car I was looking for with such a goo I spent the entire day sesrching for a car and ended up here with Mike and in less than 2 hoyrs got me the exact car I was looking for with such a good deal. Will defintely be coming back here for my next car and working with mike More
Salesman, Roberto Bustos, was Incredible The sales rep. who helped us was named Roberto Bustos. He went out of his way to truly help us to find a used car that 1. was in our budget, 2. had a The sales rep. who helped us was named Roberto Bustos. He went out of his way to truly help us to find a used car that 1. was in our budget, 2. had a low mileage, 3. was comfortable to drive, and 4. was in our budget. He found a car that was technically used but, we were the first owners since it was used as a rental for Enterprise. It's gorgeous and runs so smoothly. He helped us so much, especially after a few underwhelming experiences with other car dealerships. Highly recommend working with him if you are serious in looking for a car. More
excelente fue un servicio excelente y te esplicam paso a paso todo el proceso garatia y son muy amable con los cliemtes y tienen un buen servicio fue un servicio excelente y te esplicam paso a paso todo el proceso garatia y son muy amable con los cliemtes y tienen un buen servicio More
Happy Day! My husband and I experienced a great experience from start to finish today. Not only was the salesman friendly he was also very thoroughl. The credit My husband and I experienced a great experience from start to finish today. Not only was the salesman friendly he was also very thoroughl. The credit manager worked very hard to get us a deal we were happy with and could afford. I would definitely recommend Southlake Kia to all my family, friends, and coworkers. More