
Southlake Kia
Merrillville, IN
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Fraudulent They'll hide fees in your contract, refuse to remunerate you if a mistake is made on their part, and deny ever having agreed to satisfy your terms whi They'll hide fees in your contract, refuse to remunerate you if a mistake is made on their part, and deny ever having agreed to satisfy your terms while attempting a contract. Don't lease, don't buy, don't even go into their maintenance. They don't care about you. Only had one employee in two months of "communication" with them (by that I mean, I called them incessantly and never received another voice on the end of the line) sound like they were even concerned about my situation. More
Excellent !!!! Mike was very helpful and a great person he went that extra step for us which many don't ..very pleased with him and the dealership. Mike was very helpful and a great person he went that extra step for us which many don't ..very pleased with him and the dealership. More
New car purchase Michael was very helpful with finding the car that I wanted. I wasn’t looking to purchase that day but he found me exactly what I wanted on site and r Michael was very helpful with finding the car that I wanted. I wasn’t looking to purchase that day but he found me exactly what I wanted on site and right around my price range. He was very patient with me. It took me a long time to decide between two SUV’s!! He was able to get me financing with no problems and at a good APR. I was very happy with my experience. More
Great experience, no hassels. I had a very positive experience, salesman Mike was extremely helpful and just made it so easy! love our new-used truck. We did comparison shopping an I had a very positive experience, salesman Mike was extremely helpful and just made it so easy! love our new-used truck. We did comparison shopping and the price was best aroud. More
Great experience Great people no scams highly recommend I hate it when dealerships make up stuff—this one did not and also was friendly and zero percent financing Great people no scams highly recommend I hate it when dealerships make up stuff—this one did not and also was friendly and zero percent financing More
Purchased kia optima Great customer care. I'm very happy on the deal I received I will definitely refer this dealerships to my friends and family. Thank you very much on a Great customer care. I'm very happy on the deal I received I will definitely refer this dealerships to my friends and family. Thank you very much on a great buy. More
Amazing experience, and wasn’t pressured at all! I had a great experience here with Mike Arizmendi. I let him know what I could afford, and he was able to get my full coverage insurance down enough f I had a great experience here with Mike Arizmendi. I let him know what I could afford, and he was able to get my full coverage insurance down enough for me to fit within my budget. I never felt pressured to buy like I have in the past with their sales representatives. I highly recommend this dealership if you’re in the market for a new car. More
Quick and easy. Salemen were very kind and honest They treated me like a human being. Very nice and straight forward. In and out. Quick and easy. Got me a fair price and an exellent car. They treated me like a human being. Very nice and straight forward. In and out. Quick and easy. Got me a fair price and an exellent car. More
Amazing experience! Tho experience couldn’t have gone smoother. Mike and Roberto were so helpful. Answered all my questions and as soon as I made my decision, they got th Tho experience couldn’t have gone smoother. Mike and Roberto were so helpful. Answered all my questions and as soon as I made my decision, they got the car waxed, full tank of gas, and all the paperwork went quickly and smoothly. I will be using them again for any car buying experiences in the future! More
Great service from Roerto Did not intend to by a car tonight but Roberto gave us a great deal that we could not refuse. No bargaining at all . We were both very happy with the Did not intend to by a car tonight but Roberto gave us a great deal that we could not refuse. No bargaining at all . We were both very happy with the overall experience, More