
Southlake Kia
Merrillville, IN
Filter Reviews by Keyword
By Type
Showing 421 reviews
Andy our awesome salesman! Andy took the time to explain everything to me (83 years old), was very knowledgeable. has called multiple times to assure I am satisfied. I had n my Andy took the time to explain everything to me (83 years old), was very knowledgeable. has called multiple times to assure I am satisfied. I had n my grandson with me that is wheelchair bound and has a traumatic brain injury, while Andy did`nt treat him any differently than any other person I did experience many workers that would avoid eye contact. I feel Andy showed compassion and included him in our conversation. THANK YOU ANDY More
Patience, Knowledge and Closing the Deal Marvin Cooke was our sales consultant for two 2016 Kia Optima SXL's. I started working with Marvin in December 2016. He was very patient and knowled Marvin Cooke was our sales consultant for two 2016 Kia Optima SXL's. I started working with Marvin in December 2016. He was very patient and knowledgible. His steady approach kept me coming back until we finally made the choices on the cars we wanted. At that time Marvin went back to management and got an offer which was better than I had been otherwise able to negotiate. Marvin really worked the deal hard, and became a friend over the course of a long negotiation. Rick in Lowell More
Came in looking for used vehical,bought one that Service was good,Marvin set us up with a 2013 KIA Sportage.Vehicles there are very clean,and they have a great Warranty.Recived nice service from ever Service was good,Marvin set us up with a 2013 KIA Sportage.Vehicles there are very clean,and they have a great Warranty.Recived nice service from every one. . More
Great customer service My wife and I dealt with Andy Hebda to buy our vehicle. He didn't rush us and he made sure we were satisfied with our vehicle. No B.S.... My wife and I dealt with Andy Hebda to buy our vehicle. He didn't rush us and he made sure we were satisfied with our vehicle. No B.S.... More
Excellent service and professionalism!! Marvin was not only a great salesman but was able to get me in the car I wanted at payment I could afford. I was comfortable and was treated with resp Marvin was not only a great salesman but was able to get me in the car I wanted at payment I could afford. I was comfortable and was treated with respect and a genuine interest as to what was important to me through the whole process. More
New Jeep Owner I was in the market for a new car after a tragic car accident. I went to Southlake Kia on a Saturday and was greeted by a friendly and personable sale I was in the market for a new car after a tragic car accident. I went to Southlake Kia on a Saturday and was greeted by a friendly and personable salesman. Andy assisted me with my purchase and was honest and patient every step of the way. He got my husband and I in and out in less than three hours. I was quoted a reasonable price and financed at a a very low percentage. I am very happy with my experience and I was also given $25 off my first oil change. More
Kia Sedona My husband and I came to the dealership on a Friday night to test drive the Kia Sedona. Marvin Cooke greeted us as we walked in. Marvin was very fri My husband and I came to the dealership on a Friday night to test drive the Kia Sedona. Marvin Cooke greeted us as we walked in. Marvin was very friendly and knowledgeable. As we test drove the Sedona he pointed out all the different features. Marvin made the buying experience painless. I can now officially call myself a "soccer mom"! Thanks Marvin! More
My New Kia Soul Met Earl for the first time today. Nice guy. Knows his stuff. Walked me thru the lot and helped me find a car that would work for me. Glad I paid him Met Earl for the first time today. Nice guy. Knows his stuff. Walked me thru the lot and helped me find a car that would work for me. Glad I paid him a visit today. Thanks Earl. Dan Schultz Valparaiso, IN More
great people and would go back to them My sales man was Dave Erik vary polite and friendly made me feel at home treated me like i was a family member would go back in the future My sales man was Dave Erik vary polite and friendly made me feel at home treated me like i was a family member would go back in the future More
Purchase of 2016 Kia Sedona Pre-certified My husband and I came to the dealership on a Saturday evening and Earl Nymeyer helped us. We test drove two 2016 Kia Sedona's. We really liked the M My husband and I came to the dealership on a Saturday evening and Earl Nymeyer helped us. We test drove two 2016 Kia Sedona's. We really liked the Minivan but needed time to think about it. Mr. Nymeyer was never pushy and said if we were interesed to give him a call on Monday. We decided that the Sedona was going to be right for us and I called Mr. Nymeyer to ask if we could meet with him between 5-6pm. that Monday. He said no problem he would be there. He was wonderful because I knew he was only suppose to work until 5p.m. We were able to work out a fair deal and after we did all the paperwork he took the time to show us all the different features of our Minivan. Not once did we feel he was rushing us because it was way past his time to be off from work. He took his time and went over everything with us. He was very knowledgeable and personable. We couldn't have asked for a nicer salesman. More