Southlake Kia

Simply AMAZING experience My husband and I went to Kia to test drive a Sorento. We were definitely in the market to buy a new vehicle but we wanted to test drive a few before w My husband and I went to Kia to test drive a Sorento. We were definitely in the market to buy a new vehicle but we wanted to test drive a few before we made our final decision. Our car salesman was James Snyder and we were greeted by him before we even entered the building. James went above and beyond any of my expectations. It was very very windy that day and we had our two year old son with us. James accommodated us by pulling the vehicle into the service department where he explained everything about this vehicle from bumper to bumper. His knowledge of this vehicle was out of this world. Because of James we did not have to look any further. Our decision was made at that very moment. We didn't feel like a customer with James we felt like royalty. From the popcorn he got our son to the extras he did by programming our phones with the Bluetooth in the vehicle. I have never in my life received such wonderful customer service. I will never forget James and this experience and I thank him from the bottom of my heart. We absolutely loooooove our Sorento. We will definitely be back in the future. More

One star is being generous..... Very dishonest group of sales people. They don't deliver what they promise and will lie to you just to make a buck.. I suggest future car buyers to Very dishonest group of sales people. They don't deliver what they promise and will lie to you just to make a buck.. I suggest future car buyers to go somewhere else and avoid Mr. Kors's dealerships More

Andy our awesome salesman! Andy took the time to explain everything to me (83 years old), was very knowledgeable. has called multiple times to assure I am satisfied. I had n my Andy took the time to explain everything to me (83 years old), was very knowledgeable. has called multiple times to assure I am satisfied. I had n my grandson with me that is wheelchair bound and has a traumatic brain injury, while Andy did`nt treat him any differently than any other person I did experience many workers that would avoid eye contact. I feel Andy showed compassion and included him in our conversation. THANK YOU ANDY More

Patience, Knowledge and Closing the Deal Marvin Cooke was our sales consultant for two 2016 Kia Optima SXL's. I started working with Marvin in December 2016. He was very patient and knowled Marvin Cooke was our sales consultant for two 2016 Kia Optima SXL's. I started working with Marvin in December 2016. He was very patient and knowledgible. His steady approach kept me coming back until we finally made the choices on the cars we wanted. At that time Marvin went back to management and got an offer which was better than I had been otherwise able to negotiate. Marvin really worked the deal hard, and became a friend over the course of a long negotiation. Rick in Lowell More

Came in looking for used vehical,bought one that Service was good,Marvin set us up with a 2013 KIA Sportage.Vehicles there are very clean,and they have a great Warranty.Recived nice service from ever Service was good,Marvin set us up with a 2013 KIA Sportage.Vehicles there are very clean,and they have a great Warranty.Recived nice service from every one. . More

Great customer service My wife and I dealt with Andy Hebda to buy our vehicle. He didn't rush us and he made sure we were satisfied with our vehicle. No B.S.... My wife and I dealt with Andy Hebda to buy our vehicle. He didn't rush us and he made sure we were satisfied with our vehicle. No B.S.... More

Excellent service and professionalism!! Marvin was not only a great salesman but was able to get me in the car I wanted at payment I could afford. I was comfortable and was treated with resp Marvin was not only a great salesman but was able to get me in the car I wanted at payment I could afford. I was comfortable and was treated with respect and a genuine interest as to what was important to me through the whole process. More

New Jeep Owner I was in the market for a new car after a tragic car accident. I went to Southlake Kia on a Saturday and was greeted by a friendly and personable sale I was in the market for a new car after a tragic car accident. I went to Southlake Kia on a Saturday and was greeted by a friendly and personable salesman. Andy assisted me with my purchase and was honest and patient every step of the way. He got my husband and I in and out in less than three hours. I was quoted a reasonable price and financed at a a very low percentage. I am very happy with my experience and I was also given $25 off my first oil change. More

Kia Sedona My husband and I came to the dealership on a Friday night to test drive the Kia Sedona. Marvin Cooke greeted us as we walked in. Marvin was very fri My husband and I came to the dealership on a Friday night to test drive the Kia Sedona. Marvin Cooke greeted us as we walked in. Marvin was very friendly and knowledgeable. As we test drove the Sedona he pointed out all the different features. Marvin made the buying experience painless. I can now officially call myself a "soccer mom"! Thanks Marvin! More

My New Kia Soul Met Earl for the first time today. Nice guy. Knows his stuff. Walked me thru the lot and helped me find a car that would work for me. Glad I paid him Met Earl for the first time today. Nice guy. Knows his stuff. Walked me thru the lot and helped me find a car that would work for me. Glad I paid him a visit today. Thanks Earl. Dan Schultz Valparaiso, IN More