Southlake Kia

Rafael, Tom, and Tony got it done I walked in and said this is what I want and this is what I need. Without hesitation they showed me what I wanted and actually offered me an exception I walked in and said this is what I want and this is what I need. Without hesitation they showed me what I wanted and actually offered me an exceptional deal but even so it was above my budget limit. So then we broke down to brass tacks and got what I "needed" at the price I wanted, which was an acceptable compromise. The point here though is they took the time to show me what I wanted even if I could not afford it. This means when I am in a better position, I know I can come back and get a great deal on what I want. Thanks. More

Excellent customer service Larry Frame Was looking for a new car and Larry Frame went beyond the call to make sure I was taken care of. Excellent service and willing to help understand th Was looking for a new car and Larry Frame went beyond the call to make sure I was taken care of. Excellent service and willing to help understand the car before I took it off the lot. More

Rapheal and Jim Bought two cars from this dealership already and both Jim from finance and my sales associate Raphael have both been very helpful and genuine in both Bought two cars from this dealership already and both Jim from finance and my sales associate Raphael have both been very helpful and genuine in both experiences! Ive recommended them and the Southlake Kia dealership to all of my friends. More

great Always have a pleasurable experience there at southlake Kia. The staff is always friendly and knowledgeable. In glad we chose this dealership. The ser Always have a pleasurable experience there at southlake Kia. The staff is always friendly and knowledgeable. In glad we chose this dealership. The service is always great. More

Asked me to sue them I have bad credit and know getting a car is an uphill battle. However, Marko told me I was approved. I told him my payment requirements and he told me I have bad credit and know getting a car is an uphill battle. However, Marko told me I was approved. I told him my payment requirements and he told me it could be done. However, I spent three hours sitting in their office while they crunched the numbers and they told me that they couldn't offer me anything except one car for more than I was willing to spend monthly and with triple the down payment. I was upset they lied, but expected that stepping into a car lot. However, the worst part is that my car now rattles in the dash since they took it to the back to figure out it's trade-in value. I called to speak to a manager to see what the cause was and he told me it wasn't their fault. Tony actually recommended that I follow through and sue them - he was completely unwilling to help. He actually told me that I could serve papers to Southlake Auto Mall if I had any further questions. To be fair -Marko was friendly and amiable. However, friendliness doesn't fix a lie told at the beginning, three hours sitting in the lobby and then my car having issues after they used it is inexcusable. More

Loved it The best experience I have ever had. They made sure we left with what we wanted. nothing less and nothing more. I am in love with my new Forte!! The best experience I have ever had. They made sure we left with what we wanted. nothing less and nothing more. I am in love with my new Forte!! More

Great Car Purchasing Experience I just purchased a KIA 2013 black Forte. After the white stripes were removed I already love this car! I had a great experience purchasing this vehic I just purchased a KIA 2013 black Forte. After the white stripes were removed I already love this car! I had a great experience purchasing this vehicle and all the staff was very nice and helpful. More

Rafeal was awesome!!! I just wanted to commended the General Manager and Rafeal for their excellent customer service throughout the process of buying a car. I am very plea I just wanted to commended the General Manager and Rafeal for their excellent customer service throughout the process of buying a car. I am very pleased with everything because we were in and out within four hours. M'onique Hutchinson More

Great cars, great people. I can't say enough positive things about Southlake Kia. I primarily worked with Michael Vega in sales. He spent a lot of time helping us select the I can't say enough positive things about Southlake Kia. I primarily worked with Michael Vega in sales. He spent a lot of time helping us select the right car and making the deal work. I stopped at several dealers along the way to finding Mr. Vega. I can say with great confidence that Michael is a cut above the rest. The time he spent with us felt like time with friends. I'd highly recommend this place. See Michael, you won't regret it. More