Southlake Kia - Service Center

First oil change with my new car. Staff were informative and answered my few questions. They fixed my problem with the windshield sprayer. Thank you for having knowledgeable staff av Staff were informative and answered my few questions. They fixed my problem with the windshield sprayer. Thank you for having knowledgeable staff available. I appreciate your help. More

I had an oil and filter change. This was my first experience receiving service from Southlake Kia's Service Department. My initial contact and follow through person was Anthony. He This was my first experience receiving service from Southlake Kia's Service Department. My initial contact and follow through person was Anthony. He was professional and very knowledgeable, I shall return for future service when needed. More

Great People The people are friendly and efficient about the service they provide. They promised the car in an hour and it took even less time than I expected. The people are friendly and efficient about the service they provide. They promised the car in an hour and it took even less time than I expected. More

Maintenance was easy. Scheduled online for 7a, arrived and was helped almost immediately. Service advisor was friendly and polite. Waiting area has WiFi, TV, coffee, and wa Scheduled online for 7a, arrived and was helped almost immediately. Service advisor was friendly and polite. Waiting area has WiFi, TV, coffee, and water. Overall a quick and pleasant experience. More

Fantastic service department and very friendly When you drive in the overhead door the service person that greats you is very very friendly. They listen to the issue or issues that you have and do When you drive in the overhead door the service person that greats you is very very friendly. They listen to the issue or issues that you have and document them to make sure they are all addressed. More

Service Appointment I had a service appointment and my overall experience was great. The staff was friendly and helpful when I got there. They answered all my questions a I had a service appointment and my overall experience was great. The staff was friendly and helpful when I got there. They answered all my questions and they got me in and out in a timely manner. More

dealership service service is very attentive to customer needs and waiting time for work is very reasonable. shop is very clean and presentable sales staff is very frien service is very attentive to customer needs and waiting time for work is very reasonable. shop is very clean and presentable sales staff is very friendly. overall my experience was very acceptable. More

Honest and quick This is the third time I dealt with Carlos. He was very helpful and made a recommendation which I took about my tires. As long as he is there I will This is the third time I dealt with Carlos. He was very helpful and made a recommendation which I took about my tires. As long as he is there I will contact him. More

Service Excellent customer focus received from Randy and Brian. Kept me informed on the status of my car and when it would be ready. None better than Randy a Excellent customer focus received from Randy and Brian. Kept me informed on the status of my car and when it would be ready. None better than Randy and Brian. More

Airbags recall 1st airbag recall went well, passenger side airbags recall, I had to come back twice to get the now flashing airbag light off, I had no problem with t 1st airbag recall went well, passenger side airbags recall, I had to come back twice to get the now flashing airbag light off, I had no problem with the service department not taking care of it... Thanks More