Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southlake Nissan
Merrillville, IN
1,799 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,799 reviews
March 29, 2021
There are NO WORDS to describe how special this department made me feel. They treated me like family NOT A CUSTOMER. Randy is truly a awesome person that stands behind his word and that is one thin department made me feel. They treated me like family NOT A CUSTOMER. Randy is truly a awesome person that stands behind his word and that is one thing I admire because YOUR WORD REPRESENTS YOU. THANK YOU RANDY 😊 More
by Savannah
Verified CustomerEmployees Worked With
Carlos, Randy Kawanna
March 25, 2021
The staff was very friendly. They were helpful without being pushy. Only one staff member tried to scheme his way into the sale but as a sales manager myself I saw right through that. I will definitely re being pushy. Only one staff member tried to scheme his way into the sale but as a sales manager myself I saw right through that. I will definitely recommend. Robert was very open and honest with me. More
by Lanaya W
Employees Worked With
Robert Fischer
March 24, 2021
First time visited at this dealership. Audrey love was very professional, knowledgeable, and extremely helpful found the car of my dreams and drove away hours later with it. I will definitely be back at t very professional, knowledgeable, and extremely helpful found the car of my dreams and drove away hours later with it. I will definitely be back at this dealership. More
by marksmolen
Employees Worked With
Audrey Love
March 24, 2021
Dea was a great help to us with choosing our new car. We got an awesome deal and love our new Altima. I'm sure it won't be the last car we buy from Southlake Nissan. got an awesome deal and love our new Altima. I'm sure it won't be the last car we buy from Southlake Nissan. More
by pep123
Employees Worked With
Deason Taylor
March 23, 2021
I love the team I will use Nissan service department again really was friendly nice and professional he also exceeded my expectations for the work I was out of my vehicle again really was friendly nice and professional he also exceeded my expectations for the work I was out of my vehicle More
by love_mack
Employees Worked With
Randy Kawanna
March 23, 2021
To have a credit score over 700 I surely didn’t feel like I was treated like it. Constant back and forth getting missing items. I was treated like it. Constant back and forth getting missing items. More
by Latonya.brooks
Employees Worked With
Other Employees :
Randy Kawanna, Audrey Love, Mike Ruffolo, Jacob Merryman
March 22, 2021
Both Randy and Brian take good care of me and my car. Wouldn’t take my car to any other service department. Outstanding service as always. Wouldn’t take my car to any other service department. Outstanding service as always. More
by Debbie Harris
Employees Worked With
Randy Kawanna
March 20, 2021
They are caring and very professional. They kept me informed and they do a wonderful job. The quality of work is amazing. They take the time to listen. informed and they do a wonderful job. The quality of work is amazing. They take the time to listen. More
by Lainey
Employees Worked With
Other Employees :
Nick/service and Darrell/body shop., Randy Kawanna
