
Southlake Nissan
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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The finance manager was great! The sales person was helpful. Easy, quick and we got a great car! We will definitely come back to purchase another car. We can’t imagine purchasing a vehicle from anyone helpful. Easy, quick and we got a great car! We will definitely come back to purchase another car. We can’t imagine purchasing a vehicle from anyone else! Thank you, Greg Chip and team! More
Great facility overall. Easy entrance for service. Appointment was on time as stated which was a huge plus. Customer waiting area is small and outdated Appointment was on time as stated which was a huge plus. Customer waiting area is small and outdated More
Quoted us one rate ....went to sign and gave another higher rate. Sold us a warranty without telling us. Wouldn’t go over the details of the warranty because it was past closing time or I may have caugh higher rate. Sold us a warranty without telling us. Wouldn’t go over the details of the warranty because it was past closing time or I may have caught it. Inexperienced in new car buying. Lesson learned. More
The services that was provided was good. They took the time to show me around and talk to me and actually provided great customer service time to show me around and talk to me and actually provided great customer service More
I had a great overall experience and they handled a misunderstanding perfectly I would highly recommend Southlake Nissan as the dealership to buy your next vehicle from very satisfied! misunderstanding perfectly I would highly recommend Southlake Nissan as the dealership to buy your next vehicle from very satisfied! More
Extremely satisfied with the service, knowledge, and overall friendliness of the complete service team, part's dept. & the cashier's. They went above and beyond to ensure that I received the correct pa overall friendliness of the complete service team, part's dept. & the cashier's. They went above and beyond to ensure that I received the correct parts, and complete the job correctly and professionally. YOU-GUYS-R-AWESOME!!! & Ladies too! Thanks again, MJ More
Terrible work done to my car. During belt replacement stripped bolt on tensioner pulley. All plastics reinstalled incorrectly in passengers fender well. 4 snap pins broke, 2 missing, 1 screw missing and stripped bolt on tensioner pulley. All plastics reinstalled incorrectly in passengers fender well. 4 snap pins broke, 2 missing, 1 screw missing and 4 screws stripped out. Can’t believe a professional work on my 2015 Nissan Rogue. I’m very disappointed *** Randy called 1/21 to make it right. Will change review rating once work is completed Saturday 1/23 UPDATE! Saturday 1/23 Randy got my Nissan Rogue in and made sure my vehicle was COMPLETELY TAKEN CARE OF. He went above and beyond! He installed a brand new tensioner, Mobil 1 synthetic oil change and replaced every broken tab and stripped screw. He is a get it done kinda guy and earned my respect and my business. More
The level mof service exceeded my expectation. Friendly staff. I filled out paperwork online and showed up to the dealership with the car ready to test drive. Less than 2 hours later, I left with a 2021 staff. I filled out paperwork online and showed up to the dealership with the car ready to test drive. Less than 2 hours later, I left with a 2021 Rogue! I will recommend your dealership to my family and friends!! More
Great customer service from the Service Department. Team is always very professional and attentive. Work is completed by the quoted amount of time, usually esrlier is always very professional and attentive. Work is completed by the quoted amount of time, usually esrlier More
Southlake Nissan is a great dealership. You are greeted everytime to go there. Fir service the manager greets you by first name. They explain everything to detail. Great place to go back too. Thank you! everytime to go there. Fir service the manager greets you by first name. They explain everything to detail. Great place to go back too. Thank you! More