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Southlake Nissan
Merrillville, IN
1,789 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,789 reviews
July 11, 2020
I have been a Nissan customer since 1992. Randy Kawanna and his team are the best! I would highly recommend the Nissan Service Department to family and friends. and his team are the best! I would highly recommend the Nissan Service Department to family and friends. More
by mistyblue92
Verified CustomerEmployees Worked With
Randy Kawanna
July 10, 2020
Great customer service. Always take their time to listen to any concerns. Very professional crew:) Randy tries to get to know his customers. Highly recommend. I have the option to go to a Nissan 5 min from to any concerns. Very professional crew:) Randy tries to get to know his customers. Highly recommend. I have the option to go to a Nissan 5 min from me, although I have never been to that one I still prefer to stick with the nissan I know best:) More
by ernlopez14
Employees Worked With
Randy Kawanna
July 10, 2020
Southlake Nissan has a great sales and service team. I bought my 2017 Nissan Murano from Tom Carter and just had a recall completed win the service department by Randy who took very good care of me. bought my 2017 Nissan Murano from Tom Carter and just had a recall completed win the service department by Randy who took very good care of me. More
by tcook103442
Employees Worked With
Thomas Carter, Randy Kawanna
July 09, 2020
They were polite and helpful. They address the problem, fixed it and even was done in timely manner. They did a complimentary car wash, and sanitized the vehicle. fixed it and even was done in timely manner. They did a complimentary car wash, and sanitized the vehicle. More
by Soohia_cortes
Employees Worked With
Bryan in service
July 08, 2020
First time here for an oil change. The service manager, Randall Kawanna, in the front service desk vaping and burping while I'm talking to one of his employees. Everyone talking really loud making it hard Randall Kawanna, in the front service desk vaping and burping while I'm talking to one of his employees. Everyone talking really loud making it hard for me to listen to what the ding dong who was helping me (Carlos Maldonado) was saying. He offers to do the 40k mile brake service and he says it's $59. When they're done he says it's $159, that I must have misheard him. No apologies. Garbage. Don't go here. More
by martincostanza
Employees Worked With
Randall Kawanna - Carlos Maldonado , Randy Kawanna
July 06, 2020
I trust this dealership when it comes to buying, leasing and servicing my vehicles. They are always ready to help in anyway needed. Thank you for caring about your customers. and servicing my vehicles. They are always ready to help in anyway needed. Thank you for caring about your customers. More
by Lynn Spannan
Employees Worked With
Brian Jensen - 5 Stars, Keith Supler
July 06, 2020
Very helpful and friendly. Worked hard to get the deal done . Was impressed with the looks of the service department and was told they are awesome. That means alot. done . Was impressed with the looks of the service department and was told they are awesome. That means alot. More
by sharongluth
July 06, 2020
Good service. Honest evaluations from the technicians. I never have to worry about them recommending services I don't need. I will be a repeat customer. never have to worry about them recommending services I don't need. I will be a repeat customer. More
by pwfatou
Employees Worked With
Brian, Randy Kawanna
