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Southlake Nissan
Merrillville, IN
1,774 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 1,774 reviews
June 18, 2020
Have not used the service center yet only walked through Only a walkthrough when purchasing vehicle. Have not utilized the service yet. Will return for car maintenance. First time at 1000 miles. 25 word Only a walkthrough when purchasing vehicle. Have not utilized the service yet. Will return for car maintenance. First time at 1000 miles. 25 word minnimum is bothersome. More
by sassy6337
Verified Customer
June 16, 2020
Service manager very pleasant. We respected everyone by wearing masks. Not one employee we saw respected us by wearing a mask. Long wait for oil change. wearing masks. Not one employee we saw respected us by wearing a mask. Long wait for oil change. More
by nataliemorriscole
Employees Worked With
Randy Kawanna
June 15, 2020
I loved my sales rep Dave. We came knowing what we wanted and he found us just that. He did not try to force us into any upgrades or additional costs. He was patient with me while I made my decision wanted and he found us just that. He did not try to force us into any upgrades or additional costs. He was patient with me while I made my decision. However, the finance part was ridiculously long. It only took me 45 minutes to make my decision but we were there for an additional 3.5 hours. There was allegedly only one couple ahead of us. They need a better process. More
by cjhejnowski
Employees Worked With
David Whelan
June 12, 2020
Car was picked up at my home, serviced, and returned. I have dealt with Southlake for more than a decade. Would not think of going anywhere else. I am driving my second Altima, and if I live long enough w I have dealt with Southlake for more than a decade. Would not think of going anywhere else. I am driving my second Altima, and if I live long enough will probably buy another one. More
by gtimgaston
Employees Worked With
Dixie Pineda, Randy Kawanna
June 11, 2020
You Made A Sale Good experience. Second vehicle I have bought from Southlake Nissan. I didn't get as good a trade in value as I thought I should have though. Good experience. Second vehicle I have bought from Southlake Nissan. I didn't get as good a trade in value as I thought I should have though. More
by kgm0
Employees Worked With
Kyle Wade
June 09, 2020
Good Service Very satisfied with every aspect of the South Lake Nissan Service Department, they were very professional & made me feel at ease in how they serviced Very satisfied with every aspect of the South Lake Nissan Service Department, they were very professional & made me feel at ease in how they serviced & washed my Murano. Would highly recommend. Thank You, bunnmild@icloud.com, bunnmild. More
by bunnmild
Employees Worked With
Ryan Rabatine, Randy Kawanna
June 01, 2020
This is my third car I have purchased here at Nissan the staff here by the name of Will has been such a great help in making my purchase here A great experience staff here by the name of Will has been such a great help in making my purchase here A great experience More
by Cha
Employees Worked With
May 25, 2020
I am so happy I decided to return to Southlake Nissan. Will Broughton went out of his way to make the process a wonderful experience. Will Broughton went out of his way to make the process a wonderful experience. More
by doriad_nielsen
Employees Worked With
May 25, 2020
Jim and Dave were excellent to deal with. They were very attentive, answered all of our questions and concerns thoroughly and followed up many times to see if we had any additional questions. It made bu attentive, answered all of our questions and concerns thoroughly and followed up many times to see if we had any additional questions. It made buying my first new car very easy and enjoyable. More
by jamie-mack
Employees Worked With
Finance Manager , David Whelan, Keith Supler
